Darren Amankwaah
Prosper,TX
Summary
Dedicated and technically skilled aspiring NOC Analyst with a strong foundation in IT and cybersecurity principles, customer service, and problem-solving. Eager to leverage diverse experience and newly acquired certifications to contribute to a dynamic network operations center.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Coach
FC Footfire
08.2023 - 05.2024
- Fostered teamwork and communication among players
- Developed training programs emphasizing strategic thinking and quick decision-making
Physical Therapy Aide
Athletico Physical Therapy
05.2022 - 08.2023
- Assisted in daily clinical operations, demonstrating strong organizational skills
- Worked closely with patients, showcasing excellent communication abilities
Sales Associate
DICK'S Sporting Goods
10.2020 - 08.2021
- Managed the footwear department, demonstrating attention to detail and customer service
- Conducted transactions and handled sensitive customer information securely
Retail Sales Associate
DSW-Designer Shoe Warehouse
10.2018 - 05.2019
- Assisted customers in selecting products, honing interpersonal and problem-solving skills
Education
Professional Certificate in Cybersecurity -
Coursera
06.2024
Kinesiology
Texas Tech University
05.2024
High School Diploma -
Prosper High School
05.2019
Skills
- Cybersecurity Principles
- Risk Assessment
- Network Security
- Incident Response
- Monitoring and Ticketing Systems
- Windows and Linux Systems
- Customer Service
- Communication
- ITIL Principles
- Web Server Technologies (basic)
- TCP/IP Networking (basic)
- Training Drills
- Maintaining inventory
- Safety Procedures
- Time Management
- Problem-solving skills
- Teamwork and Collaboration
Certification
- CompTIA Security+, 07/2024
- CompTIA Network+, 07/2024
Projects
Mastercard Cybersecurity Virtual Experience Program, 06/2024, Served as an analyst on Mastercard's Security Awareness Team. Identified and reported security threats such as phishing. Analyzed and implemented security training courses for vulnerable business areas. Network Security Project (Coursera Cybersecurity Certificate), Conducted risk assessment for a small business network. Implemented security measures against common threats. Utilized network monitoring tools to detect and respond to potential security incidents. Linux System Administration (Coursera Cybersecurity Certificate), Set up and managed Linux servers. Ensured secure configurations and maintained system updates. Implemented firewall settings and user permissions.
Additional Information
Authorized to work in the US for any employer, Enthusiastic about continuous learning and professional development in IT and cybersecurity
Languages
English
Native or Bilingual
Twi
Native or Bilingual
Timeline
Assistant Coach
FC Footfire
08.2023 - 05.2024
Physical Therapy Aide
Athletico Physical Therapy
05.2022 - 08.2023
Sales Associate
DICK'S Sporting Goods
10.2020 - 08.2021
Retail Sales Associate
DSW-Designer Shoe Warehouse
10.2018 - 05.2019
Professional Certificate in Cybersecurity -
Coursera
Kinesiology
Texas Tech University
High School Diploma -
Prosper High School