Meticulous and thorough supply technician bringing vast experience coordinating logistics activities for private and government operations. Performs in-depth research to resolve discrepancies and delays and maintains constant awareness of inventory and shipment status. Communicates proactively with customers, vendors and colleagues to prevent supply challenges caused by misunderstandings.
Overview
22
22
years of professional experience
Work History
Delivery Truck Driver
Pennock Floral
Laurel, MD
04.2023 - Current
Inspected truck before and after each shift to ensure safety of vehicle.
Loaded delivery truck with items for delivery.
Ensured all packages were securely loaded and accounted for.
Verified contents of inventory loads against shipping papers.
Maintained accurate records of deliveries, including times, addresses, and signatures.
Provided excellent customer service during deliveries.
Interacted courteously with customers when delivering packages or collecting payments.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Delivery Driver
Canada Dry
Hyattsville, MD
10.2021 - 04.2023
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Assisted warehouse personnel in packing orders when necessary.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Notified customers of delays to decrease calls to support.
Overnight Stocker
Giant Food Stores
Bethesda, MD
10.2018 - 10.2021
Received and stocked merchandise in a timely manner.
Organized shelves, racks and bins to ensure product availability.
Verified accuracy of incoming shipments against purchase orders.
Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Checked expiration dates on all food items to ensure quality control standards were met.
Performed daily inventory checks to maintain accurate records for ordering purposes.
Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Followed instructions to properly arrange merchandise items.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Used proper case cutting techniques to cut and sort stock loads.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Stocked shelves, racks and bins with new or transferred merchandise.
Demonstrated great teamwork skills with staff members involved in production and transport.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Office Service Clerk
State of Maryland (MSDAT)
Baltimore, MD
04.2012 - 10.2018
Process and collect fees for certificate of status, charter documents, personal property returns, trade name applications, and UCC financing statements.
Provided customer service and support to clients visiting the office.
Performed data entry of confidential information into computer system.
Assisted with photocopying, scanning, faxing and other administrative tasks as requested by management team.
Handled mail duties, picking up, sorting and distributing to departments and personnel.
Processed and prepared business or government forms and expense reports.
Fax expedited certificates and confirmations to tax payer. Manage private information for insurance verification.
Prepare notice such as delinquent statements, tax sale notice, lien certificates, payroll, purchase orders and other reports
Security Officer
USAF
Macon, GA
03.2006 - 03.2012
Patrolled military base and surrounding areas to prevent unauthorized access and detect criminal activity.
Enforced laws and regulations on the installation in accordance with applicable state and federal statutes.
Conducted investigations of criminal activities, wrote reports, collected evidence, interviewed witnesses and suspects, and made arrests when necessary.
Performed traffic control duties such as directing vehicular traffic at intersections or entrances and exits to installations.
Inspected vehicles entering and leaving the installation for contraband or weapons.
Responded to emergency calls involving accidents or other incidents requiring medical attention.
Trained junior personnel on proper police procedures including responding to emergency situations and use of force policies.
Maintained accountability of government-issued weapons and equipment issued to unit personnel.
Prepared detailed reports documenting all actions taken while on duty.
Participated in community outreach programs designed to increase public awareness about safety issues within the military community.
Monitored surveillance systems such as cameras located throughout the installation for suspicious activity.
Attended court hearings related to cases under investigation or arrest made by MP personnel.
Conducted random checks of buildings and facilities for possible security violations or suspicious activity.
Provided escorts for dignitaries visiting the installation or transporting classified material off post.
Led diverse training simulations to prepare teams for combat and emergency situations.
Authored daily activity, incident, safety, repair and irregularity reports regarding equipment and property damage, theft, unauthorized presence or unusual occurrences.
Conducted research on intelligence targets to better understand relation to geopolitical and U.S. USAF mission objectives.
Managed CCTV, access control, security lighting, gate systems and incident management systems.
Supply Technician
Doctors Community Hospital
Lanham, MD
06.2002 - 03.2006
Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
Maintained stock records, including receipts, issues, returns, adjustments and transfers.
Inspected incoming shipments for damages or discrepancies; reported any problems to appropriate personnel.
Prepared supply documents such as requisitions, purchase orders and packing slips.
Stored supplies in designated areas according to established procedures.
Distributed supplies to various departments within the hospital as needed.
Provided technical support with regard to supply management systems.
Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
Created reports summarizing inventory data such as usage rates, cost savings initiatives and supplier performance metrics.
Established and maintained records for both manual and automated maintenance management systems.
Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
Pull stock inventory and material for delivery; replenishes stock inventory; interacts with clinical and administrative customers and maintains records on stock levels.