Darren Boston
Pittsburgh,PA
Summary
Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Property Manager
Morgan Properties
03.2022 - Current
- Communicated effectively with owners, residents and on-site associates
- Maximized rental income while minimizing expenses through effective planning and control
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Assistant Property Manager
Greystar Property Management
04.2020 - 03.2022
- Inspected apartments prior to resident move-in and ensured apartments are in move-in ready
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Stayed informed about current market and competitor conditions that may impact the community's occupancy and sales results
- Developed and implemented short- and long-term marketing plans and goals to sustain occupancy
- Used the on-site property management software (One Site)
- Ensured that the community and show units meet the Company's standards.
Leasing Agent
Lobos Management
11.2017 - 04.2020
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Toured the property with prospective tenants and provided a wealth of information in regards to its key features
- Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies
- Minimized vacancy collaborating with building owner to strategize improvements to cost controls, business plans, and tenant outreach programs
- Resolved conflicts between tenants in the most effective manner
- Established strong, professional relationships with property manager's and residents by promoting team collaboration and delivering exemplary service.
Electronic Banking Clerk
First Citizens
05.2015 - 11.2017
- Answered average of 60 plus calls, and emails daily, addressing customer inquiries, solving problems and providing new product information
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Education
Associate in Business Administration -
Midlands Technical College
West Columbia, SCSkills
- Accounting
- Accounts Payable
- Marketing
- Invoice Coding
- Microsoft Outlook
- Conflict Management
- Property Management
- Quality Management
- Property Leasing
- Insurance Coordination
- Fair Housing Regulations
- Office Management
- Budgeting
- Negotiation
Timeline
Property Manager
Morgan Properties
03.2022 - Current
Assistant Property Manager
Greystar Property Management
04.2020 - 03.2022
Leasing Agent
Lobos Management
11.2017 - 04.2020
Electronic Banking Clerk
First Citizens
05.2015 - 11.2017
Associate in Business Administration -
Midlands Technical College