Darren Brown
Minneola,Florida
Summary
Hello, my name is Darren Brown, I am 31 years old. I am very skilled in many different trades including Electrical, Plumbing, and Carpentry work, just to name a few. I have impeccable work ethics and ready to take on any challenge! My peers view me as reliable, friendly, and hard working.
Overview
12
12
years of professional experience
Work History
Sales Associate
7-eleven
10.2023 - Current
- Mitigated potential losses by identifying counterfeit currency or suspicious activity during transactions.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Assisted in reducing wait times by consistently maintaining a clean and organized work area.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and mentored new sales representatives.
- Managed high-volume periods with ease by quickly processing transactions while maintaining friendly customer interactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Developed strong relationships with regular customers, fostering a sense of loyalty and trust in the store''s services and products.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Quickly and accurately counted drawers at start and end of each shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Lift heavy objects.
- Cook food.
- Complete paperwork.
Lead Technician
Ameritech Facility Services
08.2020 - 12.2023
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Maintained accurate records of all completed tasks, facilitating smooth project management and progress tracking.
- Conducted thorough post-installation assessments to identify any potential issues early on before they became larger problems later down the line.
- Reduced downtime for clients by troubleshooting and repairing faulty electrical installations promptly and efficiently.
- Maintained a high level of professionalism throughout all interactions with clients, colleagues, and supervisors, fostering a positive work environment and successful project outcomes.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Collaborated with IT department to resolve networking issues.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Troubleshot and repaired malfunctioning systems and components.
- Assisted in training new hires on proper installation techniques, boosting overall team performance and knowledge base.
Technician
Prince Telecommunications
01.2012 - 01.2013
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Coordinated installation of new users and relocations of existing users.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
- Basic use of hand tools.
- Run and install cable lines ans services.
- Climb high ladders.
- Completed and submitted important paperwork.
Education
High School Diploma -
Howell High School
Farmingdale, NJ06.2010
Skills
- Outgoing Personality
- Product and Service Sales
- Fraud Detection
- Inventory and Stocking
- Merchandising and Display
- Staff Support
- Time Management
- Cash Drawer Management
- Creative Thinking
- Cleaning techniques
- Excellent people skills
- POS System Operation
- Documentation And Reporting
- POS Software
- Store Policies and Procedures
- Honest and Dependable
- Multi-tasking strength
- Friendly and Helpful
- Order Management
- Team Leadership
- Cash Handling
- Money Handling
Timeline
Sales Associate
7-eleven
10.2023 - Current
Lead Technician
Ameritech Facility Services
08.2020 - 12.2023
Technician
Prince Telecommunications
01.2012 - 01.2013
High School Diploma -
Howell High School