DARREN BUCHAN
Santa Clarita,CA
Summary
Dynamic and Experienced- representative. Seeking full time, long term, career focused opportunities. Familiar with Computer driven marketing/commerce and business related strategies. Management and oversite of Retail direct driven sales and financial goals.Co-Management and hands on Trade Work, Fabrication and Design of specialized industry brand production .As part of vast and diverse jobs level and jobs title my dedication has allowed me a positive portfolio in the
workforce. In turn gifting me an understanding and
knowledge that require adaptability, critical thinking and solution oriented approaches. Hard work ethics and the ability to motivate by example, as well as a comfortability in team player environments. Always room for growth. curiosity, teachability that encourages achievement . Holding an understanding of protocols, unforeseen troubleshooting. White knuckling deadlines while pressing quality without compromise. I have a proven long term loyalty, and a record of rewarded service and a commitment that, by practice, has been an asset to both Company and Customer respectively.
Overview
18
18
years of professional experience
Work History
MACHINIST=DESIGN-CO MANAGEMENT
ACE BACKSTAGE CO. LLC.
01.2020 - 01.2025
- Co-Management, Machining and Design Fabrication shop. Specializing in Custom and exclusive connectivity. Audio/Video/Light/Sound catering to the Entertainment Industry. Supplying contractors and distributors with in house customized production exclusive to distributor and installations including House of Blues and Disneyland.
- Ensuring optimal performance and reliability of Multi-cam-Apex 3r and A1000
- Custom spec conversion, formatting, layout, toolpath, layering, tool order , Computer and Machine remote management. Knowledge and experience for material and machine mating, passes, cycling and time management.
- Epilog Fusion m2 60 Laser/ Legend 50w engraver-cutter. Operator.(minor) Repair re
- Complete knowledge of all Machine operations, functions, procedure and software interface.
- Conducted quality checks on finished products to meet industry standards. Sign off Q.C.
- Management and scheduling of off sight finishing, delivery/ receiving, check in and check out sign off Q.C.
- Conducted training sessions to enhance machining skills and knowledge for rotation and associate movement.
Assistant Retail Store Manager
Goodwill Inc
01.2012 - 01.2020
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on product knowledge and customer service excellence.
- Managed inventory levels, conducting regular stock audits to maintain accuracy.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Collaborated with team members to develop promotional campaigns that increased customer engagement.
- Coordinated scheduling and staffing to optimize store coverage during peak hours.
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
EBay Power Seller
Self Employed Web
01.2008 - 01.2012
- Managed inventory and optimized listings for maximum visibility on eBay platform.
- Developed effective marketing strategies to enhance product sales and brand recognition.
- Analyzed market trends to set competitive pricing and improve profitability.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Attended industry trade shows and events, networking with suppliers and staying informed of emerging trends to continuously enhance business performance.
- Utilized social media platforms to promote eBay store listings and drive additional traffic for increased sales potential.
- Conducted thorough research on each item listed, guaranteeing accuracy in descriptions and appropriate pricing structures based on market conditions.
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries, resulting in positive feedback and repeat business.
- Achieved power seller status through consistent adherence to eBay policies, top-rated performance metrics, and excellent customer feedback ratings.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Utilized expertize in niche product market specializing in hard to find items and genres including: Turn of the Century and Artifacts in Pop culture Nostalgic period pieces, Furniture, and Accoutrement of Arts Crafts movement and periods nick named: Nouveau, Deco, Atomic, Space age, Memphis, MCM, Eames. If you know any of the above. than you know!
Sales Associate
Home Depot
01.2007 - 01.2011
- Enhanced customer engagement through personalized service and product recommendations.
- Executed sales transactions efficiently, ensuring accuracy and compliance with policies.
- Developed deep product knowledge to address customer inquiries and resolve issues effectively.
- Collaborated with team members to achieve sales goals and improve overall performance.
Education
No Degree - General Studies
Pierce College
San Fernando, CA01-2005
High School Diploma -
Thousand Oaks Highschool
Thousand Oaks, CA01-1986
Skills
- APPLE/HP
- "MYOB"-BUISNESS PLATFORM SOFTWARE
- PHONALITY OFFICE PLATFORM
- 2D AUTO-CAD LT
- FUSION 360
OFFICE
SHOP
- COREL DRAW
- COREO
- MASTERCAM
- CERTIFIED FORK LIFT
- "BIG JOE" LIFT
WAREHOUSE/SALES FLOOR
Accomplishments
- DRAFTING 110 (prereq)
- ARCHITECTURE-160-2D CAD (CA)
- 2D-CAD "UDEMY" ONLINE (CA)
Timeline
MACHINIST=DESIGN-CO MANAGEMENT
ACE BACKSTAGE CO. LLC.
01.2020 - 01.2025
Assistant Retail Store Manager
Goodwill Inc
01.2012 - 01.2020
EBay Power Seller
Self Employed Web
01.2008 - 01.2012
Sales Associate
Home Depot
01.2007 - 01.2011
No Degree - General Studies
Pierce College
High School Diploma -
Thousand Oaks Highschool