Darren Burchartz
Murrieta,CA
Summary
Thorough Chief Operating Officer with track record of delivering superior results. Focused leader with 10 years of experience in the medical field. Building lasting relationships with patients, vendors, clients and stakeholders. Known for managing turnaround projects with high success rate. Confident leader with strong communication skills and in-depth knowledge on project management. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Chief Operating Officer
SCARS Center
Newport Beach, United States
01.2015 - Current
- Led operational oversight and budgetary supervision for 3 Dermatology and Facial Plastics Clinics and 2 Ambulatory Surgical Centers.
- Planned and executed multiple construction expansions and space development.
- Collaborated with architects, contractors, building inspectors and city planning and permit department with recent expansions.
- Ability to work independently on multiple projects/assignments concurrently with minimal oversight
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Projects ranging from new business development to custom cost management system using Google Sheets
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Completed operational targets, performance metrics and annual budget targets
- Identifying data trends such as patient volume, forecasting costs-at-year end vs revenue, and assess performance against annual budget targets.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Maintained open communication by presenting regular updates on project status to Stakeholders
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Developed quarterly business plans to evaluate cost projections.
- Expertise using Google Sheets/ Excel formulas and coding across multiple sheets
- Used custom Google Sheets/ Excel reporting to review key data points
- Created custom daily/monthly financial reporting for multiple physicians using Square POS and Google sheets.
- Create data modifiers and auditing procedures for all cash transactions.
- Negotiated and drafted contracts with business partners, physicians and vendors.
- Reined in project costs while meeting key milestones.
- Experience using various project management software.
- Management of NextGen Electronic Health Record
- Managed multiple extensive NextGen Enterprise updates including full data migration from Dell servers to Amazon web services.
- Fuse work across relevant areas, manage information, and provide exceptional service to internal and external customers.
- Collaborated with CEO and CFO to develop and implement recommendations for service improvement.
- Interviewed, supervised and motivated over 50 staff members to achieve optimal productivity.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Oversaw business-wide changes to modernize procedures and organization.
- Created staff training manuals for each department using sharable Google sheets.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Managed divisional marketing, advertising and new product development.
- Maintained P&L and shouldered corporate fiscal responsibility, resulting in increased revenues and decreased costs year over year.
- Grew Clinical team by sourcing well-qualified employees using new recruitment strategy.
- Assisted in multiple Medicare and Joint Commission Compliance surveys to remain compliant with new Healthcare standards.
- Experience performing risk analysis.
Ambulatory Surgery Center Manager
SCARS Center
Newport Beach, United States
01.2013 - 01.2015
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Directed daily operations at busy Outpatient surgery center.
- Prepared and successfully passed numerous Joint Commission/ Medicare inspections.
- Created custom record keeping indexing for reports and files for survey inspections.
- Each survey would require gathering documents, researching data on assigned topics, using databases, logs, files, spreadsheets, or other sources.
- Experience performing risk analysis.
- Managed work and performance of more than 15 employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed and maintained cost management solutions
- Devised processes to boost long-term business success and increase profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Maintained cleanliness and organization of sterile/clean workspace, working closely with employees to systemize tasks.
- Promoted positive customer experience through day-to-day supervision and management of Skin Cancer and reconstructive surgery center.
- Drafted invoices for completed work.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Developed and maintained courteous and effective working relationships
- Skilled at working independently and collaboratively in a team environment
- Applied effective time management techniques to meet tight deadlines
- Exercised leadership capabilities by successfully motivating and inspiring others
- Adaptable and proficient in learning new concepts quickly and efficiently
- Organized and detail-oriented with a strong work ethic
Certified Surgical Technologist
SCARS Center
Newport Beach, United States
01.2013 - 01.2015
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Created safe operating environments for invasive and non-invasive procedures.
- Collected, prepared, and disposed of medical specimens.
- Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
- Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures, and electrocautery equipment.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Maintained high infection control standards.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
- Delivered exemplary assistance and support to surgeons during general, reconstructive, orthopedic, neurological and plastic surgery procedures.
- Selected and purchased equipment for surgical procedures.
- Maintained specialty equipment, implant and instrumentation inventories.
Education
Certification - Certified Surgical Technician Program
CNI College
Orange, CA06.2013
Certified Emergency Medical Technician - Emergency Medical Technology
Baldy View Regional Occupational Program
Ontario, CA05.2009
Skills
- Operational Oversight
- Integrity and Transparency
- Project Management Oversight
- Business Analysis using Google Sheets/Excel
- Contract Negotiation Expertise
- Project Estimation and Bidding Management
- Budget Development and Adherence
- Employee Motivation and Performance
- Planning and Execution
- Executive Leadership and People Development
- Safety Protocol Adherence
- Cost Containment
- Expense Reports
Timeline
Chief Operating Officer
SCARS Center
01.2015 - Current
Ambulatory Surgery Center Manager
SCARS Center
01.2013 - 01.2015
Certified Surgical Technologist
SCARS Center
01.2013 - 01.2015
Certification - Certified Surgical Technician Program
CNI College
Certified Emergency Medical Technician - Emergency Medical Technology
Baldy View Regional Occupational Program