Chase Cooper
Lafayette,LA
Summary
Skin Therapist skilled in diverse facial treatments such as microdermabrasion, anti-aging and glycolic peels. Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Medical Aesthetician
Lafayette Dermatology & Cosmetic Center
Lafayette , LA
07.2020 - Current
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Provided aesthetician services such as chemical peels, microdermabrasion, waxing and facials.
- Worked collaboratively with other members of healthcare team to provide comprehensive care for patients.
- Supported profitability by upselling products and services and processing sales.
- Set up patient rooms and sterilized equipment.
- Built positive client relationships and guided clients through treatments.
- Educated clients on skin care procedures and products.
- Inspected client's skin to determine best courses of treatment.
- Provided post-treatment instructions to ensure optimal results from treatments.
- Ensured that work areas were properly sanitized before and after each treatment session.
- Assessed client needs and recommended skin care and anti-aging products.
Office Manager
Revfit Gym
Carencro, LA
01.2016 - 07.2020
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Responsible for marketing strategies, memberships and other promotional offers to help build up the gym’s name.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Front Desk
Revfit Gym
Carencro, LA
01.2015 - 01.2016
- Maintained daily paperwork including reports, logs and records related to front desk operations.
- Supervised daily operations of hotel front desk in absence of manager.
- Performed various administrative tasks as assigned such as filing documents or answering emails from customers or colleagues.
- Assigned rooms to guests and provided check-in and check-out services.
- Posted charges, updated accounts and issued bills to departing guests.
- Kept records of room availability and guest accounts, manually or using computers.
- Computed bills, collected payments and made change for guests.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Customer Service Associate
Best Buy
Lafayette, LA
01.2014 - 01.2015
- Surpassed sales goals through implementation of successful marketing strategies.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Compiled daily sales reports for management review.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Maintained knowledge of current sales promotions and new product releases.
- Rolled out operational improvements and solutions to deliver top-notch customer service.
Cashier
Best Buy
Lafayette, LA
01.2013 - 01.2013
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Balanced daily transactions on a computerized point-of-sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Offered customers carry-out service at completion of transaction.
- Maintained work area and kept cash drawer organized.
Education
Aesthetics
Blue Cliff College - Lafayette
Lafayette, LA07-2023
Diploma -
Ovey Comeaux High School
01.2014
Skills
- Sanitation and Sterilization
- LED Light Therapy
- Advanced Facials Specialist
- Skin Rejuvenation
- Microdermabrasion Treatments
- Infection Control
- Outstanding Client Care
- Client Needs Assessment
- Chemical Facial Peels
- Nextech
- Scheduling
- Sales Background
- Excellent Team Player
- Dermaplaning
- Medical Recordkeeping
- HydraFacials
- Consultations
- Client Intakes
- Diamond Glow
Office And Computer Skills
Telephone & Front Desk Reception, Customer Service, Filing, Records Management, Executive and Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry, Word, Excel, PowerPoint, Outlook, Social Media Management (Facebook, Instagram, Instagram)
References
- Crystal Trahan, Owner of Revfit Gym, crystal@revfitgym.com, (337) 235-6000
- Kristan Leger, Personal Trainer for Revfit Gym, kristan@revfitgym.com, (337) 235-6000, (337) 802-4434
- Amy Broussard, Office Manger for Lafayette Dermatology, (337) 524-1700
Certification
- Skinceuticals Ambassador
Accomplishments
- National Honor Society
Timeline
Licensed Medical Aesthetician
Lafayette Dermatology & Cosmetic Center
07.2020 - Current
Office Manager
Revfit Gym
01.2016 - 07.2020
Front Desk
Revfit Gym
01.2015 - 01.2016
Customer Service Associate
Best Buy
01.2014 - 01.2015
Cashier
Best Buy
01.2013 - 01.2013
Aesthetics
Blue Cliff College - Lafayette
Diploma -
Ovey Comeaux High School
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