Experienced performance driven operations leader with demonstrated success driving distribution management and logistics to support business objectives, support sales and profit goal achievement. Specializes in supporting business growth and establishing scalable operations platform which enhances profitability, efficiency and compliance while maintaining a strong customer focus. Track record of building high performing teams within a fast-paced distribution environment with emphasis on safety, leadership, operational excellence, self-motivation, problem solving and teamwork.
Overview
24
24
years of professional experience
Work History
General Manager of Operations
Genuine Parts Company / NAPA
Kansas City
01.2002 - Current
Entrusted to preside over all functions of distribution operations including inbound/outbound operations, inventory control quality assurance (ICQA) and customer care.
Manage a team of 110 total employees, including four inbound/outbound Managers and five distribution supervisors.
Defined strategy to include sales, profit, capital expenditures, inventory turnover, asset utilization and all personnel functions.
Consistently recognized by senior leadership for top distribution performance in the Nation with ability to meet and exceed quotas for sales, profit and inventory turnover.
Increased Kansas City distribution revenue from $118M to $156M and EBITDA from $5.6M to $19.7M.
Awarded GPC 'Presidents Award' three consecutive years in a row recognized as top performing Distribution Center in the nation (2019, 2020, 2021).
Achieved five consecutive 'Triple Crown' awards for achieving sales, profit and turnover (2018-2022).
Won Midwest Division Operations Manager of the year (2020,2021) and Southwest Division Operations Manager of the year (2019).
Recognized for GPC 'Achievers Plus' award six times for achieving 101%+ of EBITDA goal.
Successfully managed a $2M facility revamp to improve inventory availability and operational efficiencies (2017).
Collaborated with cross-functional regional teams and senior leadership and managed $18M in inventory with 300,000+ SKUs.
Sales Manager
Genuine Parts Company / NAPA
Jacksonville
01.2012 - 01.2015
Promoted to Sales Manager to manage the sales team to retain current customers and develop new, profitable customers.
Lead a team of five Territory Sales Managers.
Worked closely with Growth Cap ownerships and their multimillion-dollar P&Ls.
Mobilized stagnant markets, providing team development, brand development and protection, local marketing and leadership grounded in accountability and results.
Received GPC 'Triple Crown' Award for achieving sales / profit / turnover quota (2012 and 2015).
Negotiated, facilitated and installed four new independent ownership store locations and two competitive store changeovers.
Recognized for GPC 'Achievers Plus' two times for achieving 101%+ of EBITDA goal.
Identified potential new accounts and appropriate market penetration and grew $80M sales territory 6% - 10% annually.
Developed effective relationships with district stores and independent business owners to ensure the highest-level customer service is provided.
Operations Manager
Genuine Parts Company / NAPA
Charlotte
01.2008 - 01.2012
Achieved two 'Triple Crown' awards for achieving sales, profit and turnover (2009 & 2011).
Nominated and completed Genuine Parts Company Leadership Program at Headquarters for high potential growing leaders.
Successfully transformed and found cost savings by implementing a third-party logistics (3PL) overnight delivery carrier.
Operations Manager
Genuine Parts Company / NAPA
Altoona
01.2005 - 01.2008
Increased warehouse associate productivity by implementing new JD Edwards inventory management system.
Implemented a new ordering system to transfer parts between the distribution center and retail store to receive parts in a timelier manner resulting in a significant increase in sales and decreased wait time for the retail customer.
Exceeded all P&L and Budget Goals and increased distribution EBITDA from $2M to over $3.8M.
Service Manager
Genuine Parts Company / NAPA
Columbus
01.2002 - 01.2005
Completed an eighteen-month Executive Management Trainee program focused on all aspects of district store training, warehouse management, Human Resources, Customer Service and Distribution Center financial operations.
Worked as a Customer Care manager developing financial skills to optimize accounts payable accounts receivable, employee retention, sales growth through daily store sales calls.
Education
Bachelor of Science - Business Administration, Marketing
Western Kentucky University
Executive Leadership Seminar -
Emory University
Skills
Process improvement
Account management
Risk management
Safety compliance
Team development
Profit and loss oversight
Financial budgeting
Analytical problem-solving
Leadership communication
Inventory control
Timeline
Sales Manager
Genuine Parts Company / NAPA
01.2012 - 01.2015
Operations Manager
Genuine Parts Company / NAPA
01.2008 - 01.2012
Operations Manager
Genuine Parts Company / NAPA
01.2005 - 01.2008
General Manager of Operations
Genuine Parts Company / NAPA
01.2002 - Current
Service Manager
Genuine Parts Company / NAPA
01.2002 - 01.2005
Bachelor of Science - Business Administration, Marketing
Strategic Business Transformation Manager at Genuine Parts Company /NAPA Auto PartsStrategic Business Transformation Manager at Genuine Parts Company /NAPA Auto Parts
Assistant store manger at Genuine Parts Company (Napa Auto Parts Corporate stores)Assistant store manger at Genuine Parts Company (Napa Auto Parts Corporate stores)