Darren Dannelley
Liberty Hill,TX
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
33
33
years of professional experience
1
1
Certification
Work History
District Manager
Circle K Corp
Austin, TX
10.2016 - Current
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Maximized revenue by optimizing daily operations.
- Performed regular store visits to evaluate employee performance, assess customer satisfaction levels, and provide coaching as needed.
- Provided guidance and support when needed on complex projects or tasks requiring special attention.
- Facilitated communication between corporate headquarters and local stores regarding changes in policy or procedure.
- Resolved customer complaints promptly and professionally in accordance with company policies.
Store Manager/ DM Trainee
CEFCO
Liberty Hill, TX
09.2012 - 10.2016
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors, drive instock,
- Recruited, trained and supervised new employees.
- Conducted investigations into suspected internal and external theft cases, including interviewing personnel and witnesses.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Inspected store premises regularly to ensure cleanliness standards were met.
- Ordered supplies from vendors as needed while monitoring costs closely.
- Reviewed employee time sheets for accuracy before submitting payroll information.
Store Manager
Homer Depot
Fullerton, CA
06.1991 - 11.2012
- Monitored inventory levels, created action plans to control shrink.
- Developed strategies to maximize sales and profitability.
- Organized merchandise displays according to seasonal promotions or special events.
- Organized and coordinated training sessions for new employees.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Collaborated with other departments to coordinate promotional activities and events in-store.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Education
High School Diploma -
El Dorado High School
Placentia, CA06-1987
Skills
- Staff Recruiting
- Operations Improvements
- Business Development And Planning
- Tactical Business Planning
- Sales And Profits Maximization
- Training And Mentoring
- Team Development
- Customer Service
- Operations Oversight
- Inventory Control
- Performance Oversight
- Decision-Making
- Team Leadership
- Goal Setting
- Multi-Unit Management
- Troubleshooting Skills
- Action Plans
Affiliations
- Youth league baseball coach
- Hiking/Kayaking
- Fishing/
Certification
- TABC
- Serve Safe
- TX Food Handlers
Timeline
District Manager
Circle K Corp
10.2016 - Current
Store Manager/ DM Trainee
CEFCO
09.2012 - 10.2016
Store Manager
Homer Depot
06.1991 - 11.2012
High School Diploma -
El Dorado High School