Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Darren Durst

Gig Harbor

Summary

Senior Manager with 23 years of experience in key account management and team leadership. Achieved consistent sales targets by leveraging strategic networking and relationship building. Recognized for delivering impactful business reviews and fostering partnerships that drive growth. Expertise in identifying market opportunities and enhancing customer satisfaction through tailored client service.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales Team Manager

Lumen Technologies
Seattle
02.2022 - 10.2025
  • Spearheaded a team of 7 outside sales representatives, driving sales performance and team dynamics.
  • Prospected within Seattle's multi-dwelling units to generate internet service referrals.
  • Facilitated team huddles and individual one-on-one meetings to foster communication and growth.
  • Compiled and presented monthly business reviews to the senior leadership team, highlighting key metrics and insights.
  • Cultivated and nurtured relationships with external referral partners and networking groups to enhance business opportunities.

Sales Director

Above and Beyond
Tacoma
07.2020 - 02.2022
  • Advised merchants on innovative payroll and human resources solutions tailored to their needs.
  • Generated leads via cold calling, direct mail, and strategic networking partnerships.
  • Consistently exceeded target quotas, demonstrating a strong sales performance.
  • Fostered relationships with referral partners and networking groups to broaden the sales network.

Personal Banker

Key Bank
Gig Harbor
09.2018 - 07.2020
  • Provided expert advice to branch clients on a range of Key Bank financial services.
  • Scouted for small business opportunities within the branch's service area.
  • Led team huddles and collaborated with internal referral partners to maximize service delivery.
  • Established robust relationships with external referral partners and networking groups to boost client engagement.

Insurance Agent

New York Life Insurance Company
Tacoma
01.2017 - 09.2018
  • Consulted with clients to provide comprehensive solutions in insurance, annuities, and long-term care.
  • Developed leads through cold calling, direct mail campaigns, and partnerships with local networks.
  • Consistently met or exceeded sales quotas, reflecting strong performance and commitment.
  • Built strong relationships with referral partners and networking groups to enhance client acquisition efforts.

Account Executive

Heartland Payment Systems/Payroll
Tacoma
01.2017 - 08.2017
  • Delivered tailored payroll and human resources solutions to merchants, optimizing their operations.
  • Created a steady stream of leads through cold calling, direct mail initiatives, and networking collaborations.
  • Repeatedly reached and surpassed target quotas, showcasing effective sales strategies.
  • Established partnerships with referral networks to increase market reach.

Area Sales Manager

NCR Merchant Solutions
Tacoma
08.2015 - 01.2017
  • Provided consulting services related to merchant credit card processing and e-commerce solutions for regional accounts.
  • Cultivated leads through cold calling, direct mail, and networking, expanding the client base.
  • Achieved target quotas consistently, demonstrating sales effectiveness and market understanding.
  • Established new relationships with previously competitive accounts, enhancing market share.
  • Demonstrated exceptional skills in RFP management and proposal generation, securing valuable contracts.

Education

Certification - Computer Programming

Institute of Business and Technology
Philadelphia, PA, United States
06.1989

Skills

  • Sales
  • Management
  • Negotiation
  • Presentation Skills
  • Problem Solving
  • RFP
  • Proposal Generation
  • Payroll
  • Human Resources
  • Insurance
  • Annuity
  • Long Term Care
  • Credit Card Processing
  • E-commerce
  • Gift Card Processing
  • Computer Programming
  • Communication
  • Organizational Competence
  • Interpersonal Proficiency
  • Networking
  • Relationship Building
  • Strategic Partnerships
  • Marketing
  • Brand Strategy
  • Program Management
  • Strategic Thinking
  • Prioritization
  • Execution
  • Written Communication
  • Verbal Communication
  • Proactive
  • Results-driven
  • Community Building
  • Talent Branding
  • Industry Engagement
  • Salesforce
  • Data Analysis
  • Customer journey mapping

Certification

  • Licensed Washington State Life & Disability Insurance Producer
  • Washington State Long Term Care Certification
  • Kaplan WA State Annuity Certification

Personal Information

Title: Senior Manager

Timeline

Sales Team Manager

Lumen Technologies
02.2022 - 10.2025

Sales Director

Above and Beyond
07.2020 - 02.2022

Personal Banker

Key Bank
09.2018 - 07.2020

Insurance Agent

New York Life Insurance Company
01.2017 - 09.2018

Account Executive

Heartland Payment Systems/Payroll
01.2017 - 08.2017

Area Sales Manager

NCR Merchant Solutions
08.2015 - 01.2017

Certification - Computer Programming

Institute of Business and Technology

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