Summary
Overview
Work History
Education
Skills
Timeline
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Darren Evans Archer

The Bronx

Summary

Strategic and people-first Retail Leader with a proven record of elevating performance across premium electronics, fashion, athletic, and high-volume retail brands including Best Buy, Converse, and Bloomingdale’s. Known for stepping into challenging environments, stabilizing teams, and rapidly improving sales, service, and operational standards. A natural coach who inspires accountability, builds strong bench strength, and creates a culture where teams feel supported, developed, and driven to win. Recognized for exceptional adaptability, innovation, and the ability to execute flawlessly in fast-paced, high-pressure settings. Consistently steps into leadership gaps, leads with confidence, and delivers results that strengthen brand reputation and customer loyalty.

Overview

9
9
years of professional experience

Work History

Logistics Supervisor / Business Manager

Bloomingdales
07.2022 - Current
  • Drive sales results by coaching and motivating selling associates
  • Managed administrative tasks such as scheduling, cash handling, and new hire coaching
  • In charge of multiple multimillion dollar stylists that comp $900K in pure sales revenue in FY26
  • Directed all stockroom operations across men’s and women’s luxury footwear, ensuring inventory accuracy, shrink reduction, and timely floor replenishment.
  • Led two full physical inventory process, recovering over $325K in lost product and improving inventory precision by 22%.
  • Improved inventory flow and stockroom organization to reduce fulfillment time and support visual merchandising standards.
  • Partnered with visuals, sales, and compliance teams to support daily operations and exceptional client service.
  • In charge of fulfillment for over 500+ orders for in store and online shopping.

Department Manager

Converse
09.2022 - 02.2025
  • Managed product life cycle from stockroom to visual merchandising and sales floor.
  • Led my stores team and business results / critical metrics, including budgeting, planning, and high level customer service, sales, people leadership and management.
  • Executed the most successful inventory audit in the Northeast District (FY23), recovering $2,000+ in merchandise.
  • Managing product life cycle from stockroom to visual merchandise and sales floor.
  • Mentored and developed store supervisors and assistant managers, contributing to multiple internal promotions.
  • Maintained operational efficiency by overseeing compliance, team scheduling, and inventory flow.
  • Demonstrated deep expertise in logistics, consistently implementing cost efficient strategies that reduced inventory expenses and optimized labor allocation by 15% without compromising store performance.
  • Appointed as operations district trainer, leading high impact operational trainings across the district to elevate performance standards across stores.

Samsung Sales Lead / Home Theater Supervisor / Store Experience Supervisor

Best Buy
02.2017 - 05.2022
  • Drove 35% revenue growth in Home Theater department for FY20/FY21 through staff development and premium product training.
  • Trained and managed a team of 70+ employees across various technology verticals, including Samsung, Apple, and LG.
  • Spearheaded customer experience initiatives that increased satisfaction to 96% and added $2.2M in sales growth for FY22.
  • Supported recruitment and seasonal hiring with a 47% conversion rate to permanent employees.
  • In charge of developing and training employees in Home Theatre business with knowledge all home theater products that is sold. Filled in positions for high end partnership brands with Best Buy for home theater business. Work in competitive pace to help create year over year growth which led to store success in growing store revenue by $2.2M and increasing customer’s obsession growth over 45% for FY22 / FY23

Education

Associates - Business Administration And Management

Brooklyn College
Brooklyn, NY

Associates - Computer Engineering

Pace University
New York (City), NY

Skills

  • Financial management
  • Customer service
  • Employee management
  • Analytical thinking
  • Business development
  • Customer relationship management
  • Decision-making
  • Customer relations
  • Sales and marketing
  • Team building and leadership
  • Product launches
  • Business planning
  • Operational leadership
  • Operational oversight
  • Business administration
  • Cross-functional collaboration
  • Employee scheduling
  • Operations management
  • Staff management
  • Team leadership
  • Data analysis
  • Performance evaluations
  • Management

Timeline

Department Manager

Converse
09.2022 - 02.2025

Logistics Supervisor / Business Manager

Bloomingdales
07.2022 - Current

Samsung Sales Lead / Home Theater Supervisor / Store Experience Supervisor

Best Buy
02.2017 - 05.2022

Associates - Business Administration And Management

Brooklyn College

Associates - Computer Engineering

Pace University