Darren Fernstrom
Los Banos,California
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
37
37
years of professional experience
Work History
Business Owner/Operator
Made In Japan/europe/usa Auto Repair
Morgan Hill, CA
12.2007 - 05.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. Managed over 20 customers per day increased sales by 15%
- Evaluated employee records and productivity and submitted evaluation reports.
- Prepared meeting rooms and materials and recorded important information.
Owner/Operator
Quality Auto Servive
San Jose, CA
1999.08 - 2006.07
- Managed day-to-day business operations.
- Prepared annual budgets with controls to prevent overages.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Business Owner
Quality Auto Care
San Jose, CA
04.1987 - 08.1999
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices and systems to reduce turnaround time.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Warehouse Manager
Hewlett Packard, HP
Mountain View, CA
03.1985 - 08.1986
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
Material Handler
Hewlett Packard, HP
Mountain View, CA
08.1983 - 03.1985
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Demonstrated and applied product knowledge of company SKUs.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Monitored production schedule to keep proper amount of inventory on hand.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
Education
GED -
De Anza College
Cupertino, CA06.1983
High School Diploma -
Lynbrook High School
San Jose, CA06.1980
Skills
- Office Management
- Budgetary Planning
- Staff Training
- Team Management
- Biweekly Payroll Processing
Accomplishments
business owner since 1987 . owned and built up 3 different business .
- Recognized by management for [Reason for recognition] which [Outcome statement].
- Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM), [Date].
- Developed and instituted employee training and retention initiative which reduced personnel turnover by 60% within 36 months.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Planned and coordinated [name or description] project.
landscaping/building pergolas
created new looks more appealing in existing yards . built many pergolas on different properties .
Timeline
Business Owner/Operator
Made In Japan/europe/usa Auto Repair
12.2007 - 05.2022
Owner/Operator
Quality Auto Servive
1999.08 - 2006.07
Business Owner
Quality Auto Care
04.1987 - 08.1999
Warehouse Manager
Hewlett Packard, HP
03.1985 - 08.1986
Material Handler
Hewlett Packard, HP
08.1983 - 03.1985
GED -
De Anza College
High School Diploma -
Lynbrook High School
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