Darren Fraser
Pine Bush,NY
Summary
Accomplished Correctional Officer and Bank Teller with a proven track record in managing high-risk situations and high-volume transactions with professionalism and precision. Skilled in emergency response and relationship building, successfully reduced contraband instances and enhanced customer trust at New York State and various financial institutions. Demonstrates exceptional problem-solving and empathy, ensuring safety and confidentiality.
Overview
18
18
years of professional experience
Work History
Correctional Officer
New York State
11.2014 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Bank Teller
Various Companies
06.2007 - 11.2014
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor Of Science - Business Economics
SUNY, Cortland
Cortland, NY05.2012
Skills
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Relationship building and management
- Ethical standards of conduct
- Firearms proficiency
- Excellent problem solver
- Empathy and understanding
- Active Listening
- Deep critical thinking
Timeline
Correctional Officer
New York State
11.2014 - Current
Bank Teller
Various Companies
06.2007 - 11.2014
Bachelor Of Science - Business Economics
SUNY, Cortland
Similar Profiles
MAMADOU DIALLOMAMADOU DIALLO
Service Member at New York StateService Member at New York State
Keith DurskiKeith Durski
NYS Correctional Officer at New York StateNYS Correctional Officer at New York State
KELVON L. JOHNSONKELVON L. JOHNSON
Correction Officer at New York StateCorrection Officer at New York State