Summary
Overview
Work History
Skills
Languages
Timeline
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Darren Granard

Costa Mesa,CA

Summary

Enterprising Food & Beverage operator with over 20 years of experience. Dedicated to unique and specialized drink menus, excellent service, and increasing profit. Adept at providing comprehensive bartender training and holding a beverage staff to best-in-class standards.

Overview

18
18
years of professional experience

Work History

Bar Trainer

Water Grill
Costa Mesa, California
07.2019 - Current
  • Mentored front-of-house personnel on company policies customer service techniques and professional communication.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Created signature beverages to increase revenue and patron loyalty.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Greeted frequent visitors by name and explained new promotions.

Managing Partner

Roy's Restaurant
Newport Beach, CA
01.2015 - 09.2017
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Managed training programs for new employees, including orientation and onboarding activities.
  • Analyzed operating expenses such as labor and cost of goods to implement new policies and measures to reduce spending and maximize revenue.
  • Oversaw and managed catering and event food service operations.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.

Beverage Manager

Roy's Restaurant
Newport Beach, California
02.2014 - 01.2015
  • Tracked sales data to identify trends in customer preferences.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques, and communication skills to promote positive experiences.
  • Worked closely with executive chef and cooks to determine menu plans for special events or occasions.
  • Organized special events such as wine tastings or cocktail competitions.
  • Created unique cocktails for special events.
  • Crafted in-house made syrups, tinctures and specialty bar ingredients.

Bartender Supervisor

Roy's Restaurant
Newport Beach, CA
04.2006 - 01.2014
  • Trained new bartenders on drink preparation and upselling techniques.
  • Stayed up-to-date on the latest mixology trends, bar equipment, and sanitation standards.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Placed liquor orders and performed liquor counts, maintaining adequate inventory.
  • Executed a secret menu bar program to bolstering revenue.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

Managing Director

Self-employeed
, Thailand
2001.06 - 2017.19
  • Partnered in popular nightclub serving 700-1000 guests per night
  • Executive Chef and Partner for ghost kitchen with delivery
  • Ensured compliance with all applicable laws, regulations, policies, and procedures.
  • Built relationships with key stakeholders such as customers, suppliers, and partners.
  • Identified risks associated with operations and developed mitigation plans accordingly.

Skills

  • Diverse and extensive beverage knowledge
  • Menu Development
  • Event planning
  • Budget prep
  • Staff Training and Development
  • Outstanding customer service

Languages

Spanish
Professional
Thai
Professional
Chinese (Mandarin)
Elementary

Timeline

Bar Trainer

Water Grill
07.2019 - Current

Managing Partner

Roy's Restaurant
01.2015 - 09.2017

Beverage Manager

Roy's Restaurant
02.2014 - 01.2015

Bartender Supervisor

Roy's Restaurant
04.2006 - 01.2014

Managing Director

Self-employeed
2001.06 - 2017.19

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Darren Granard