Dynamic Store Manager with extensive experience at Publix, excelling in operational efficiency and team motivation. Proven track record in maximizing profitability through effective promotional planning and personnel development. Skilled in relationship building and loss prevention, fostering a culture of excellence and customer satisfaction.
Overall Store operation leader. Currently lead 7 Department's in Sales, customer service, staff hiring, training, onboarding, inventory control and financial performance.
Assist store Manage in overall store operations. Accountable for floor conditions, safety, training in all Departments. Mentoring Department and Assistant Department Managers through day to day operations, sales initiatives, Associate concerns and customer service level opportunities.
Overall Grocery operations, Highest sales Department in the district. Kept grocery team operations in strict compliance with workplace standards. Scheduling to demand for workload balancing and optimal profit weekly. Ensuring merchandising was planned and completed weekly for optimal sales and profit.
Assist the Grocery Manager overseeing the Grocery Department. Merchandise the ad weekly. Ensure all sub Departments in Grocery are ready for business daily with product levels, merchandising and associate demand,
Open the location with a team of Grocery associates to replenish the store. Supervise and direct 5-7 associates on replenishment guidelines, perishable ordering, unloading and reloading of trucks and inventory management.
Overall aisle accountability and replenishment. Oversee certain sections of the store and make sure product levels meet demand, backstock is organized and enough to replenish on non truck days and back room organization.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Rotated merchandise and displays to feature new products and promotions.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Smaller format store with around 45 associates.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements. Ensure associates provided excellent customer service, and had the products available For their shopping needs.