Darren Gwinn
Wakefield,MA
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with five years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
15
15
years of professional experience
Work History
Superintendent
John Morirarty and Associates
Boston
2020.01 - Current
- Collaborates with engineers, subcontractors, etc
- To determine project needs, set performance goals and deadlines, plans construction processes, estimates costs and ensure the project is on budget, supervises staff, subcontractors and provides constructive feedback, monitors and reports on project progress, plans inspections and obtains construction permits from local authorities, implements safety and quality guidelines, orders the appropriate equipment and arrange for regular maintenance, keeps track of material stock and orders, ensures the job site remains safe, clean, and orderly, resolves on-site issues and emergencies.
- Directed projects producing exceptional cost savings by closely managing the project budget.
Bartender
Aramark @ Fenway Park
Boston
2009.04 - Current
- Preparing alcoholic/non-alcoholic beverages for bar and patrons
- Interacting with customers, taking orders and serving food and drinks
- Assessing bar customers’ needs and preferences and making recommendations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Maintained impeccably clean, attractive and well-stocked bar area.
Facilities/Subcontractor Manager
Jones, Lang, Lasalle @ Google
Cambridge
2018.11 - 2020.01
- Managed and completed all request tickets that required setting up equipment throughout the building
- Managed relationships with all subcontractors that came into the building or on site.
- Delivered high level of service to all customers and effectively resolved issues.
- Managed on-site property inspections and worked to resolve issues.
- Supervised additional subcontractors and craftsmen.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
Service Technician
Quench
Braintree
2015.10 - 2018.11
- Repair, service and clean all water filtration devices from coolers
- Reverse osmosis pumps and systems
- Track and manage open tickets, handle accordingly
- Responsible for troubleshooting product for required repairs for draining systems as well
- Explained diagnostic findings to customers and outlined repair or service options.
- Also was the Quench Employee of the month in April 2016.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Tested systems, noting issues and completing preventive maintenance.
Education
High School Diploma -
Lexington High School
Lexington, MA05.2004
Some College (No Degree) - Business Management/Accounting
Johnson & Wales University
Providence, RISkills
- Strategic Planning
- Continuous Improvement
- Project Management
- Quality Assurance
- Contractor Management
- Community Relations
- Project Coordination
- Relationship building and management
- Construction supervision
- Commercial construction experience
- Subcontractor Management
- Scheduling Coordination
- Building Code Knowledge
- Labor Relations
Timeline
Superintendent
John Morirarty and Associates
2020.01 - Current
Facilities/Subcontractor Manager
Jones, Lang, Lasalle @ Google
2018.11 - 2020.01
Service Technician
Quench
2015.10 - 2018.11
Bartender
Aramark @ Fenway Park
2009.04 - Current
High School Diploma -
Lexington High School
Some College (No Degree) - Business Management/Accounting
Johnson & Wales University
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