Darren Hill
Somerset,Kentucky
Summary
Industrious and enthusiastic Manager of 20 years proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
28
28
years of professional experience
Work History
Team Member/Team Leader/Maintenance Technician
Toyotetsu America
Somerset, Kentucky
05.2013 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Department Manager/Inventory Control Specialist
Weller Auto Parts/ Marquis Auto Parts
Kalamazoo, MI
02.2006 - 05.2011
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Used equipment like forklifts and pallet jacks to move inventory.
- Created production forecasts and plans based on sales forecasts, historical usage and product trends.
- Checked prices and calculated totals for accurate invoice processing.
Assistant Manager
Discount Tire Co
Kalamazoo, MI
03.1992 - 01.2006
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Achieved recognition for contribution to store success by increasing sales more than 15%.
Education
Associate of Applied Science - Industrial Machine Maintenance
Somerset Community College
Somerset, KY05.2021
Skills
- Clear Communication
- Supply and Parts Ordering
- Critical Thinking
- Microsoft Office
- Personnel Training
- Safety Monitoring and Compliance
- Creative Problem Solving
- Multitasking and Prioritization
- Excellent Attention to Detail
- Staff Management
- Improvement initiatives
- Key Performance Indicators
- Strategic planning
- Policies and procedures
- Coaching and mentoring
Timeline
Team Member/Team Leader/Maintenance Technician
Toyotetsu America
05.2013 - Current
Department Manager/Inventory Control Specialist
Weller Auto Parts/ Marquis Auto Parts
02.2006 - 05.2011
Assistant Manager
Discount Tire Co
03.1992 - 01.2006
Associate of Applied Science - Industrial Machine Maintenance
Somerset Community College
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