Darren Hill
Northampton ,MA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Cashier/Management
Family Dollar
Springfield , MA
12.2015 - 07.2016
- Performed weekly inventory counts as required by management.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Assisted customers with locating items within the store when requested.
- Processed refunds and exchanges according to company policy.
- Ensured compliance with all safety regulations while performing tasks.
- Performed daily opening and closing procedures for the register area.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Cashier
Burger King
Springfield, MA
01/01/15 - 12/30/15
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
Education
GED -
Owl Learning Center
Springfield Ma06-1995
Skills
- Cash Handling
- Drawer balancing
- POS Systems
- Cash Register Operation
- Payment Collection
- Customer Service
- Customer Assistance
- Organizational abilities
- Sales expertise
- Cash Drawer Balancing
- Customer Relations
- Ordering and stocking
- Written and verbal communication
- Money Handling
- POS system operations
- Merchandise Restocking
- Cleaning and sanitizing
- Time management skills
- Daily Reporting
- Complex Problem-Solving
Affiliations
- Hiking and Bike riding
- Family
- Reading
Accomplishments
- Promotions
- Sucessfully graduated Branford Hall Culinary arts program in 2016
- Deli skills such as slicing, cleaning and stocking.
Timeline
Cashier/Management
Family Dollar
12.2015 - 07.2016
Cashier
Burger King
01/01/15 - 12/30/15
GED -
Owl Learning Center