Innovative - highly capable - sales management leader with a passion for building high performing inside/outside sales teams by recruiting, hiring and training top performers, consistently refines and revitalizes existing sales teams, and creates sales strategies that get results! Enthusiastic problem solver with keen ability to rapidly assess business opportunities, develop sales strategy and create action plans that lead to increased revenue. Effective communicator, negotiator and relationship builder with excellent attention to detail.
Work History
Sales Consultant
ACG Alliance Consumer
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Lead Generation Manager
Konica Minolta
Launched a14 person Lead Generation Team (Hire, Train, Coach, Performance Management)
Responsible for all aspects of the sales team incl: Pipeline Management, KPI’s, SLA’s
Strategic planning, best practices, standard operating procedures
Analyze and report on production, identify performance related issues, develop an action plan for improvement, implement corrective action
Produced $7.7M in annual revenue
Sales Manager
Concentrix
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Stay current on internal work processes, policies and procedures
Attend required manager development training
Responsible for $2.4M quarterly revenue channel
Talent Acquisition Leader
Security Search & Consulting
Sourcing qualified candidates and place top talent in Physical Security, Cyber Security, Electrical Contracting, Information Technology, Audio/Visual and Building Controls roles
Collaborate the needs of the hiring team and candidate to ensure success throughout the hiring process
Met and/or exceeded goal month over month for16 months
District Sales Manager
Johnson Controls
Responsible for sales plan achievement of assigned geographic area within the Burbank/Los Angeles territory of Johnson Controls
Manage the day-to-day high-volume activities of an experienced district or branch sales team ensuring we meet or exceed customer and sales goal expectations
Partner with Area Sales Manager to develop sales strategies, negotiate contracts and execute pricing strategy to develop new business and maintain existing business
Review and monitor sales performance, and refine sales strategies as required to ensure employee successfully meets assigned goals and objectives
Reallocate resources to improve overall results as needed
Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch
Conduct regular “ride along” sessions with employees to coach, mentor, and meet with key clients to assist sales representatives with building and strengthening relationships, skills and negotiating and closing new business.20% growth increase - of10-person existing sales team - in the first year
Managed $3M in revenue across10 Account Managers
Launched weekly outbound call campaign that led to a25% increase in customer appointments
30% margin increase when trained sales team to sell on VALUE not price
Dir. of Integrated Partnerships
First American Payment Systems
$100K to $600K monthly revenue increase (MoM) - within first9 months of employment
Created, launched, implemented, and executed sales process and strategies
Collaborated with cross functional teams including Product Management, Product Development, Customer Service and all operations and Marketing
Handled all employee related issues including hiring, training, performance
Managed contract negotiations, performed accurate and timely reporting as defined
Territory Sales Manager II (Promotion)
Intuit
Grew $2M channel to $23M annual revenue by launching, training and coaching attach program to call centers in India and the Philippines
Developed, trained, and maintained highly motivated sales teams, demonstrated new technologies while exceeding goals regularly
Built and managed10 highly successful sales channels/teams producing5K+ new monthly accounts
Ranked in top10% of entire company in yearly employee reviews
Qualified for CEO Sales Club for top performers
Moved their credit card sales division to Tucson
Skills
Time management
Customer relationship management
CRM proficiency
Objection handling
Persuasive communication
Prospecting skills
Closing techniques
Strategic planning
Consultative sales
Sales strategies
Sales analysis
Sales funnel management
Demonstrations
Exceeds sales goals
Customer needs assessment
Senior Sales Management Leader
Highly accomplished, seasoned sales leader professional poised to deliver results! Known for building high performing teams while increasing sales channel volume. Results driven with an emphasis on building high performing teams and maximizing results while delivering on performance
AREAS OF EXPERTISE
Strategic Planning | Sales Leadership & Growth | Sales Performance & Outcome Management | Sales Training | Sales Team Talent Acquisition | Sales Strategy | Product & Services Sales Strategy Development | B2B & B2C Sales | Channel Growth Management | Business Development