Summary

Overview

Work Availability

Work History

Education

Skills

Darren Kolk

Forked River,NJ

Summary

Forward-thinking team leader with a proven track record in efficiently operating departments to meet goals. Skilled in matching employees with roles that maximize their performance, creating a harmonious and productive work environment. Proactive and hardworking individual dedicated to driving continuous operational improvement.

Overview

23

23

years of professional experience

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Work History

IT Operations Manager

Avenues Recovery Centers

10.2020 - Current

Manage IT department for corporate environment including, P&L, annual budgeting, scheduling of all technicians, onboarding new facilities and annual reviews for facilities as well as my direct reports.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.

Estimator

Richard Aitken Jr Builder Contractor

10.2018 - 10.2020

Worked with vendors to make purchases and reconcile invoices.
Provided direction and guidance to internal teams in order to achieve targets.

Project Manager/IT Operations Director

G&C Electronics

08.2016 - 10.2018

Manage project execution to ensure adherence to budget, schedule, and scope.
Met project deadlines without sacrificing build quality or workplace safety.
Identified plans and resources required to meet project goals and objectives.
Improved company revenue by collaborating with marketing, sales and service departments.
Reviewed financial and operational reports on regular basis to make effective decisions.

NJ Operations Director & IT Network Administrator

ShawnTech Communications

05.2014 - 08.2016

Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Maintained excellent customer relationships through consistent delivery on commitments.
Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.

District Manager

AT&T Wireless

01.2011 - 05.2014

Supervised various locations, enforcing high-quality standards of operation.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.

General Manager

FYE

07.2007 - 01.2011

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Front of House/General Manager

The Thirsty Mallard

01.2002 - 07.2007

Train workers in food preparation, and in service, sanitation, and safety procedures.
Managed budget implementations, employee evaluations, and contract details.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Education

Master's Degree Counseling & Leadership -

Newburgh Theological Seminary, Newburgh, IN

06.2026

Bachelor's in Biblical Studies/Counseling -

Newburgh Theological Seminary, Newburgh, IN

10.2023

Bachelor's in Business Administration -

Temple University, Philadelphia, PA

05.2002

Skills

Capacity Planning

Operations Oversight

Strategic Planning

Process Improvements

Leadership training

Workforce Management

Project Scheduling

Conflict Mediation

Project lifecycles