Darren Lathan
Slidell,LA
Summary
Accomplished Store Manager and HR Business Partner with a proven track record at Walmart, specializing in organizational development and customer service excellence. Spearheaded HR restructuring and store expansions, enhancing productivity and shopping experience. Recognized for outstanding communication and problem-solving skills, adept at driving performance and fostering inclusive environments.
Overview
19
19
years of professional experience
Work History
Store Manager/Human Resources Business Partner
Walmart
08.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
Store Director/ Human Resources Manager
Winn Dixie Supermarket
04.2005 - 08.2018
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Managed team of 200 employees.
- Evaluated suppliers to maintain cost controls and improve operations.
- Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
- Selected Store Manager of the Year
- Developed new store location from ground up by hiring and training efficient team.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Metairie, LAHigh School Diploma -
Northshore High School
Slidell, LA05.2007
Skills
- HR policies development
- Performance Appraisals
- Diversity and Inclusion
- Recruitment Strategies
- Organizational Development
- Problem-Solving
- Customer Service
- Multitasking and Organization
- Training and mentoring
- Outstanding communication skills
Timeline
Store Manager/Human Resources Business Partner
Walmart
08.2018 - Current
Store Director/ Human Resources Manager
Winn Dixie Supermarket
04.2005 - 08.2018
Bachelor of Science - Business Administration And Management
University of Phoenix
High School Diploma -
Northshore High School