Darren Lossia
Commerce Township
Summary
Multi-skilled Claims Professional, Manager and Attorney proficient in claims, risk management, operations, litigation and business analysis. Highly skilled at negotiation, expense planning and expense control. Capable of making a positive and measurable financial and work environment impact. Persuasive and positive, excellent coach, and communicator. Analyzes complex cases and builds expertise in new areas rapidly. Strong administratively and able to leverage technology to improve speed and quality. Create and implement process improvements with positive impact on operational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DIRECTOR, RISK MANAGEMENT SERVICES
Direct Claim Solution
08.2016 - Current
- Company Overview: Provide specialized claims and risk management solutions to Organizations involved in property and liability claims handling for a wide array of general and specialized exposures across numerous industries.
- Consult with clients on claims handling strategies for both insurance and self-insured programs including Captives and Risk Retention Groups.
- Created Direct Claim Solution, a complete claims management system targeted to Self-Insured Organizations in public entity, healthcare, higher education, manufacturing, retail, and transportation.
VICE PRESIDENT, CLAIMS
Latitude Subrogation Services
02.2015 - 07.2016
- Company Overview: Responsible for claims management and client services for a national claims subrogation vendor with large growth potential.
VICE PRESIDENT, HEAD OF CLAIMS
HCC Public Risk Claim Service, Inc.
06.2009 - 02.2015
- Overview: Responsible for all aspects of $100 Million GWP public entity claims division.
- Led entire claims staff and managed 80 outside panel firms.
- Division handled 6,000 claims annually.
- Handled hundreds of professional liability, police liability, employment practices liability, general liability, auto, property, crime and inland marine.
- Heavy focus on complex contract issues involving claims-made, continuous trigger, indemnity contracts, multi defendant conflicts and class actions.
- Responsibilities included management of claims from TPA contracts maintained by the company.
- Vendor and service provider contract servicing and business development responsibilities as well as project leadership on various initiatives.
- Provided significant tactical recommendations based on analysis of loss experience, problem accounts and business costs.
- Worked closely with Underwriting, Actuaries and Compliance and presented to holding company officers in Houston, TX.
- Responsible for all aspects of $100 Million GWP public entity claims division.
COVERAGE ATTORNEY (Insurance Group)
Plunkett Cooney, P.C.
05.2007 - 06.2009
- Overview: Represented Insurance Clients on numerous coverage assignments including litigation and coverage opinions.
- Handled review and analysis of highly complex, multi-million dollar, multi-party cases including window construction defect cases and environmental contamination coverage matters.
Education
University of Michigan Law School
Ann ArborMasters in Management - High Honors
Walsh College
Troy, MI06-1997
B.A. Economics & Management - Econ. & Management, Cum Laude
Albion College
Albion, MISkills
- Organizational Risk Management
- Claims
- Insurance
- Litigation Management
- Contracts
- Liability Insurance
- Claim Negotiation
- Coverage Analysis
- Claims Operations
- Dispute Resolution
- Relationship Building
- Cost Control
- Skilled Team Builder
- System Implementation
- Contract Liability
- Financial Accounting
- Underwriting
- Claims Management
- Claims Investigation
- Claims Analysis
- Claims Resolution
- Risk Control
- Law
- Insurance Coverage
- Resolution Strategies
- Mentoring
- Team Building
- Coaching
- Workflow Development
- Technology Utilization
- Process Improvement
Key Skill Areas
- Financial, Accounting and Underwriting, Possesses deep knowledge and experience in the area of financial accounting, loss development and underwriting within the risk and insurance discipline.
- Claims Management and Claims Operations, Over a 20-year career managing and handling claims in numerous industries and across almost all property and casualty lines.
- People, Heavy emphasis on team members and building team culture.
- System and Process, Develop and refine workflows with the proper use of available technology.
Select Accomplishments
- Created and Implemented Direct Claim Solution (DCS).
- Contributed significantly to the re-drafting of all forms and endorsements comprising HCC's Public Risk business.
- Developed Legal Reference Guides and Coverage Reference Guide.
- Large-scale analysis of public entity division from a pricing, underwriting and claim experience perspective.
- Drafted easy-to-follow procedures for all major steps of the Claims Process.
Industry Publications
- Negotiating Settlements in Civil Litigation, Albion College, 2009-05-01
- Law Enforcement Coverage, CLM Panel, Atlanta, GA, 2014-01-01
- Flood Exclusion Upheld in Louisiana, 2007-08-01
- Business-Use Exclusion Trumps Michigan No-Fault Act, 2014-01-01
- Advantages of HCC Coverage, Ohio A.R.M. Meeting, 2014-01-01
- Public Entity Claims - 25 Years, Michigan Township - Board Meeting Presentation, 2014-01-01
- 4 Key Metrics For Your Litigation Scorecard, 2018-01-01
- Michigan Liquor Liability, Olivet College, 2006-04-01
- Claims Transactions and the Bucket Analogy, 2018-01-01
- Practice Tips for Better Claims Outcomes, 2018-01-01
- Claims Notes: Friend or Foe?, 2018-01-01
- Subrogation Benchmarks in the P&C Industry, 2019-01-01
- What Triggers You? A Question for Every Policy, 2019-01-01
- The Claims Handling Formula You Cannot Do Without, 2019-01-01
- Shared Claims Software Is The Future, 2019-01-01
- Five Claims People You Meet In Heaven, 2019-01-01
- Claims Software for Every Fund, 2023 Presenter at the National Client Protection Fund Workshop, Des Moines, Iowa, 2023-01-01
Industry Memberships
- The CLM - Claims and Litigation Management Alliance Fellow
- RIMS Member - Detroit Chapter
- Ferris State University Advisory Board Member - Risk Management and Insurance Program
- Vermont Captive Insurance Association Member
Certification
Member of the State Bar of Michigan
Admitted to Practice in Federal Court (E.D. Michigan)
Certified Insurance Counselor
Timeline
DIRECTOR, RISK MANAGEMENT SERVICES
Direct Claim Solution
08.2016 - Current
VICE PRESIDENT, CLAIMS
Latitude Subrogation Services
02.2015 - 07.2016
VICE PRESIDENT, HEAD OF CLAIMS
HCC Public Risk Claim Service, Inc.
06.2009 - 02.2015
COVERAGE ATTORNEY (Insurance Group)
Plunkett Cooney, P.C.
05.2007 - 06.2009
University of Michigan Law School
Masters in Management - High Honors
Walsh College
B.A. Economics & Management - Econ. & Management, Cum Laude
Albion College
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