Darren Lybbert
Valley View,TX
Summary
Dynamic Manager with a proven track record at Walmart Inc, enhancing customer satisfaction and optimizing supply chain efficiency. Skilled in Distribution Management and Team Management. I significantly improved on leading to notable increases in sales revenue and employee retention. Professional Retail Manager offering over 20 years of expertise in supervising and training in the retail business. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Logistics Manager
Latham Cabinets And Millworks
Sanger, TX
08.2022 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Collaborated with manufacturing and supply chain management.
Co Manager
Walmart Inc
Bentonville, ARGainesville Tx,
06.2002 - 08.2022
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and waste.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives. Managed over 30 Associates at night and then ran the store during the day, and we had over 100 in the store.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
- Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
- Implemented loss prevention measures, reducing instances of theft and improving store security.
- Continuously monitored market trends and competitor activities, adjusting strategies accordingly to maintain a competitive advantage within the industry.
- Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
No Degree - Physical Therapy
Therapeutic Riding For The Handicapped
Blacksburg, VAAssociate of Science - Liberal Arts And General Studies
Brigham Young University - Idaho
Rexburg, ID05.1998
Skills
- Shipping and receiving
- Warehouse Management
- Operational management
- Logistics Management
- Work Delegation
- Product Management
- Purchasing management
- Inventory Management
- Decision-Making
- Customer Service
- Work Planning and Prioritization
- Schedule Management
- Customer Relationship Management
- Supply Chain Solutions
- Order Management
- Daily Operations Management
- Inventory Reconciliation
- Cost Reduction
- Forklift Operations
- Management Development
- Order picking and processing
- Shrinkage Control
Certification
Therapeutic Therapy for the Handicapped.
2001.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Manager
Latham Cabinets And Millworks
08.2022 - Current
Co Manager
Walmart Inc
06.2002 - 08.2022
No Degree - Physical Therapy
Therapeutic Riding For The Handicapped
Associate of Science - Liberal Arts And General Studies
Brigham Young University - Idaho