High-energy restaurant management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Work History
Assistant General Manager/Banquet Manager & Sommelier (Level 1)
Vienna Wine Bar
01.2023 - 01.2024
Developed and overhauled banquet menus, enhancing guest experience and satisfaction
Served as in-house wine expert, building strong relationships with vendors and guests
Managed inventory and ordering of dry goods, wine, liquor, and specialty food items, ensuring optimal stock levels
Curated, prepared, and tested six-item special menus twice a week, showcasing culinary creativity
Stepped into chef and kitchen management roles as needed, demonstrating leadership and culinary expertise
Led expediting efforts, ensuring quality and presentation of all food met high standards
Leveraged small establishment environment to express passion for hospitality and build valued guest relationships.
Executive Bar Manager
Council Oak Steaks & Seafood
01.2023 - 01.2023
Managed day-to-day operations of an ultra high-end bar/restaurant, ensuring smooth and efficient service
Developed and maintained weekly schedules for a team of 20 bartenders and barbacks, optimizing staffing levels
Oversaw a 1,400+ bottle wine collection, ensuring proper inventory and storage
Ensured guest satisfaction by promptly addressing and resolving any issues that arose
Accommodated all VIP client requests, delivering exceptional personalized service
Led organization-wide projects, including re-pricing items and conducting R&D for food and beverage enhancements
Conducted daily pre-shift meetings, monthly assessments, and managed hiring, training, and disciplinary actions for staff.
Director Of FOH
Oceanic
01.2021 - 01.2022
Managed day-to-day opening and closing operations, including financial oversight, ensuring seamless restaurant functionality
Created and maintained weekly schedules for over 40 front-of-house employees, ensuring optimal staffing and coverage
Provided assistance to guests and staff, effectively resolving any issues that arose
Conducted daily pre-shift meetings and monthly performance reviews to ensure consistent staff performance
Assisted in hiring processes, disciplinary actions, and upheld training standards to maintain service quality.
General Manager
Tavolino Della Notte
01.2021 - 01.2021
Managed day-to-day opening and closing operations, including financial oversight, ensuring seamless restaurant functionality
Created and maintained weekly schedules for all front-of-house (FOH) and back-of-house (BOH) staff, totaling over 60 employees
Monitored and controlled the quality of food and services, managing Yelp and Google reviews to maintain high customer satisfaction
Conducted weekly ordering of wine, liquor, and selected dry goods, ensuring consistent stock levels
Oversaw hiring processes, disciplinary actions, and upheld training standards to maintain service excellence
Led daily and weekly meetings to discuss business trends and current events, promoting team awareness and strategic planning.
Kitchen Manager
Big Bear Brewing Company
01.2020 - 01.2021
Enhanced kitchen efficiency by implementing streamlined processes and optimizing staff scheduling
Built strong vendor relationships, ensuring consistent delivery of high-quality ingredients at competitive prices
Boosted overall profitability through effective budget management, including cost control strategies for purchasing and labor expenses
Introduced innovative menu items reflecting current culinary trends, increasing customer interest and repeat business
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas, optimizing guest experiences
Coordinated special event catering, ensuring timely preparation of high-quality dishes while adhering to client specifications.
FOH Manager/Bar Manager
TAP 42 Craft Kitchen & Bar
01.2019 - 01.2020
Assisted in managing daily open-to-close restaurant operations, including financial oversight
Managed weekly orders for kegs, liquor, and wine, and conducted monthly alcohol inventory
Developed weekly schedules for bartenders, barbacks, and greeters, ensuring optimal staffing
Motivated a front-of-house (FOH) team of over 35 employees, overseeing hiring processes and enforcing proper training methods
Conducted daily pre-shift meetings and monthly training classes for all departments to ensure consistent service quality
Provided support to staff and guests, effectively resolving any issues that arose.
FOH Manager/Private Dining Manager
DUNE Restaurant, Auberge Resorts
01.2019 - 01.2019
Assisted in managing daily open-to-close operations and financial oversight of the restaurant
Ordered necessary supplies for the front-of-house (FOH) to ensure seamless operations
Motivated and managed a FOH team of 25 servers, overseeing hiring processes and developing training programs to deliver upscale service and high-quality food
Conducted daily pre-shift meetings to maintain staff alignment and service standards
Managed quarterly restaurant inventory, ordering, and preventive maintenance programs
Handled weekly Loomis cash drops, ensuring accurate and secure cash management.