Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Darren Miller

Harrisonburg,VA

Summary

Seasoned Branch Manager with background in steering operations and driving growth. Leveraged leadership skills to enhance team performance, customer satisfaction, and bottom-line results in previous roles. Possess strong strategic planning and problem-solving abilities, coupled with proficiency in customer relationship management, sales strategy implementation, and staff development. Successfully boosted branch productivity by optimizing processes and cultivating high-performing teams.

Overview

14
14
years of professional experience

Work History

Branch Manager

TruckPro
Harrisonburg, VA
10.2018 - Current
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Monitored financial performance of the branch on a monthly basis.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.
  • Resolved escalated customer complaints in a timely manner.
  • Established strong working relationships with external partners such as vendors and suppliers.

Mechanic

Rockingham Redi-Mix
Harrisonburg, Virginia
03.2011 - 10.2018
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.

Education

High School Diploma -

Harrisonburg High School
Harrisonburg, VA
06-2007

Skills

  • Proficient in [Software Program]
  • Relationship building and management
  • Interviewing and Hiring
  • Customer Service
  • Dependable
  • Verbal/written communication
  • Financial Oversight
  • Risk Mitigation
  • Account analysis expertise

Affiliations

  • I enjoying fishing with my children
  • I enjoy watching sports i.e College Football

Timeline

Branch Manager

TruckPro
10.2018 - Current

Mechanic

Rockingham Redi-Mix
03.2011 - 10.2018

High School Diploma -

Harrisonburg High School

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Darren Miller