Yvette Stewart
Summary
Medical Professional with over 20 years experience in multi-physician clinical practices. Working within pressurized environments. Recognized for the ability to successfully manage tasks and priorities. A self directed worker with an excellent work ethic.
Overview
7
7
years of professional experience
Work History
Utilization Management Intake Coordinator
Longevity Healthplan
Eagan, MN
03.2023 - Current
- Processing of Medical Faxes received via Email
- Duties include Authorization processing and creation
- Through examination of received Authorization request checking for any HIPPA violations l.e Name, Date of birth etc
- Reviewing the fax for pertinent information such as request details, Inpatient or Outpatient request, Urgent, or Non-Urgent
- During the fax triaging process if an error arises, the sender is contacted for confirmation of any issues that may arise
- Duties also include Admission and Observation census as well as creating new Authorizations for members newly admitted to the Hospital
- Duties also include assisting facilities and providers with any questions or concerns
- During the course of my day I reach out to UM Departments requesting any clinicals needed for proper case review
Utilization Management Coordinator
Highmark Blue Cross Blue Shield of Delaware
Wilmington, DE
03.2020 - 12.2023
- Efficient processing of Medical faxes from Providers as well as Medical Facilities
- Responsible for initiating the triage process for Case build
- Duties include fax retrieval, Careful review of patient data to confirm patient name and date of birth are a match to the Highmark database
- Reviewing the fax for pertinent information such as request details, Inpatient or Outpatient request, Urgent, or Non-Urgent
- During the fax triaging process if an error arises, the sender is contacted for confirmation of the questioned section, or the sender would be advised the fax will be returned for proper submission
- If all is well the fax request has been triaged at that point the fax is forwarded to the case build team for case setup
Lead Front Desk Coordinator
Einstein Medical Center
Philadelphia, PA
04.2018 - 02.2020
- Lead and Coordinated the Hepatology Department for a fast paced Transplant Unit
- Duties included but not limited to
- Schedule review and coordination with Providers and Care managers
- Appointment scheduling and rescheduling as needed depended upon physician availability
- Copay collection as well as reconciliation
- Assist other departments within the practice for any questions relating to the Hepatology Department
Education
Some College (No Degree) - Medical Informatics
Star Technical Institute
Upper Darby, PASkills
- Charting and clinical documentation
- Scheduling appointments
- Follow-up skills
- Confidentiality
- Insurance verification
- Inventory management
- Written communication
- Prior authorization processing
- Medical coding
- Data entry proficiency
- HIPAA compliance
- Fax Processing
- Working closely with UM Nurses
- Utilization Review Intake Coordinator
Timeline
Utilization Management Intake Coordinator
Longevity Healthplan
03.2023 - Current
Utilization Management Coordinator
Highmark Blue Cross Blue Shield of Delaware
03.2020 - 12.2023
Lead Front Desk Coordinator
Einstein Medical Center
04.2018 - 02.2020
Some College (No Degree) - Medical Informatics
Star Technical Institute