Darren Moss
Newcastle,WA
Summary
Dedicated employee and coach with a strong commitment to achieving high standards and delivering results. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic game planning, motivational leadership, and player development, consistently driving success. Reliable and results-oriented individual who prioritizes effective communication for the achievement of team goals.
Overview
13
13
years of professional experience
Work History
Para IV
Newport High School - Bellevue School District 405
09.2023 - Current
- Assist teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promote self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Conduct assessments to monitor progress and adjust instructional strategies as needed.
- Provide a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Participate in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
Assistant Football Coach
Newport High School
09.2011 - Current
- Varsity Coach, DB's RB's, WR's, QB's
- Special Teams Coordinator
- Leadership Mentor
- Scouted opposing teams to help build effective gameplay strategies.
- Promote a culture of respect within the team by modeling professional behavior both on and off the field.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
Girls Flag Football Coach
Newport High School
11.2023 - Current
- Developing and implementing effective practice strategies and techniques.
- Establish strong team culture and values to promote teamwork, discipline and sportsmanship.
- Collaborate with other coaches to develop strategies for upcoming games, leading to successful game outcomes and performance.
Girls Badminton Coach
Newport High School
03.2023 - Current
- Organized and conducted regular practice sessions focused on skill development, and physical conditioning.
- Improved player agility by incorporating dynamic warm-ups, plyometric exercises, and footwork drills into practice routines.
- Fostered a positive and supportive coaching environment, promoting teamwork and sportsmanship among players.
Service Manager
Michael's Subaru of Bellevue
08.2021 - 03.2023
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Analyzed service reports to identify areas of improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
Express Manager
Michael’s Subaru of Bellevue
09.2018 - 08.2021
- Hire and terminate clerical and administrative personnel
- Set goals and deadlines for the department
- Establish work procedures or schedules to organize the daily work of administrative staff
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Call Center Manager
Michael’s Toyota of Bellevue
09.2012 - 12.2018
- Hire and terminate clerical and administrative personnel
- Set goals and deadlines for the department
- Establish work procedures or schedules to organize the daily work of administrative staff
- Provided real-time coaching, guidance and feedback to customer service agents to achieve development goals.
- Led daily team meetings to review performance, set targets and motivate staff.
- Created a supportive work environment that encouraged open communication, fostering a strong sense of teamwork among agents.
- Developed quality employees within call center to take over leadership positions.
Education
High School -
Newport High School
Bellevue, WA06.1995
Bellevue Community College
Bellevue, WA06.1997
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Patient
- Self-motivation
- Adaptability
- Practice organization
- Team management
- Player development
Timeline
Girls Flag Football Coach
Newport High School
11.2023 - Current
Para IV
Newport High School - Bellevue School District 405
09.2023 - Current
Girls Badminton Coach
Newport High School
03.2023 - Current
Service Manager
Michael's Subaru of Bellevue
08.2021 - 03.2023
Express Manager
Michael’s Subaru of Bellevue
09.2018 - 08.2021
Call Center Manager
Michael’s Toyota of Bellevue
09.2012 - 12.2018
Assistant Football Coach
Newport High School
09.2011 - Current
High School -
Newport High School
Bellevue Community College
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