Darren Moxley
Louisville,KY
Summary
Results-oriented Operations Manager with a proven ability to streamline processes and control costs. Collaborates effectively with management, team leaders, and employees to strengthen operations. Highly organized and detail-oriented, consistently exceeding business and project targets. Possesses in-depth knowledge of operational and budget management techniques.
Overview
6
6
years of professional experience
Work History
Operations Manager
Chewy Pharmacy
Louisville, KY
10.2023 - Current
- Successfully implemented operational procedures for ensuring quality standards.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff towards meeting company objectives through guidance, training, and support.
- Oversaw problem-solving efforts and strategic planning for process enhancements and project kick-offs at various locations.
Area Manager II
Chewy Pharmacy
Louisville, KY
10.2021 - Current
- Managed 50-60 technician assets through supervision of four team leads.
- Evaluated Key Performance Indicators in reports and developed targeted improvements.
- Maximized resource utilization, ensuring achievement of production targets through effective day-to-day management of department resources.
- Developed and implemented data-driven proposals that were aligned with company goals.
Area Manager I
Chewy Pharmacy
Louisville, KY
11.2020 - 10.2021
- Oversaw a maximum of 4 team leaders while handling the management of 40-50 technician resources.
- Assisted in creating shared solutions between groups and individuals, fostering a collaborative working environment.
- Implemented new processes and procedures passionately and tactfully.
- Streamlined allocation of department resources, resulting in enhanced efficiency and attainment of production objectives.
Team Lead
Chewy Pharmacy
Louisville, KY
04.2019 - 11.2020
- Directed and supervised a team of 15 technician assets.
- Minimized resource and time loss by addressing employee or production issues directly and implementing timely solutions.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Pharmacy Technician
Chewy Pharmacy
Louisville, KY
09.2018 - 04.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency, and service quality.
Education
Associate of Arts -
Sullivan University
Louisville, KY05.2004
Skills
- Resource Allocation
- Performance Evaluation and Monitoring
- Focus and Follow-Through
- Staff Development
- Organizational Management
- Workflow Optimization
- Process Improvement
- Project Management
- Team Building/Leadership
- Troubleshooting and problem solving
- Operational Efficiency
- Cross-Functional Collaboration
- Operations Management
Timeline
Operations Manager
Chewy Pharmacy
10.2023 - Current
Area Manager II
Chewy Pharmacy
10.2021 - Current
Area Manager I
Chewy Pharmacy
11.2020 - 10.2021
Team Lead
Chewy Pharmacy
04.2019 - 11.2020
Pharmacy Technician
Chewy Pharmacy
09.2018 - 04.2019
Associate of Arts -
Sullivan University
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