I am a focused, detail-oriented Security Supervisor with more than 25 years in the hospitality industry. I have a strong background in management, supervision, training and customer service.
Overview
36
36
years of professional experience
Work History
Security Lieutenant
Orlando Health, Jewett Orthopedic Institute
03.2012 - Current
Supervised security personnel to ensure adherence to protocols and policies.
Evaluated current security protocols, recommending updates when necessary to maintain the highest level of protection possible.
Mentored junior officers, fostering professional development and operational excellence.
Collaborated with law enforcement agencies to strengthen community safety initiatives.
Loss Prevention Supervisor
Parc Soleil by Hilton Grand Vacations
02.2011 - Current
Supervised a Team of 10 Officers.
Maintained detailed Training and Performance records.
Coordinated with Departmental Managers on Safety/Security issues.
Identified threats and unsafe situations that compromised the safety of the premises, employees and guests.
Site Security Manager
Suntrust Center, Allied Security Contract
01.2009 - 04.2012
Oversaw a team of up to 10 security officers and managed administrative duties, including scheduling and performance evaluations.
Assessed ongoing risk factors and suggested improvements to senior management.
Maintained access control program for all tenants, visitors, vendors, and SunTrust Bank employees.
Recorded incident reports with detailed accounts of occurrences.
Logistics Manager
Uniglobe Courier Sevices/Apex Logistics Inc
06.2007 - 09.2008
Managed over $ 2 million in inventory and 15 employees in (3) 10,000 square foot warehouses for this third party logistics (3PL) company.
Built and cultivated a lasting rapport with employees, peers, upper management and outside vendors.
Handled day-to-day shipping and receiving, typically overseeing more than 2000 packages per day.
Determined the most cost-effective procedures and routes for shipment.
Security Officer/Site Supervisor
Guardsmark Inc
01.2001 - 07.2007
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Detected suspicious activities and watched for criminal acts and rule infractions.
Monitored and authorized entrance and departure of employees and visitors.
Worked directly with U.S.
Cellular Management Team to design and implement a Security program for the facility.
Security Supervisor/Officer/Relief Hotel Assistant Manager
Hyatt Regency Lake Tahoe Resort/Hyatt High Sierra Lodge
11.1997 - 06.1999
Oversaw a team of up to 5 security officers and managed administrative duties, including scheduling and performance evaluations.
Circulated among visitors, Casino patrons and employees to preserve order and protect property.
Enforced Casino and Hotel policies.
Recorded incident reports with detailed accounts of occurrences and reported all gaming violations.
Performed duties of Hotel Assistant Manager (HAM) in a relief capacity.
Security Supervisor/Officer/Relief Hotel Assistant Manager
Hyatt Regency Grand Cypress/Villas of Grand Cypress
04.1990 - 11.1997
Oversaw a team of up to 5 security officers and managed administrative duties, including scheduling and performance evaluations.
Trained new security officers for all shifts.
Monitored property and investigated any areas of suspicion.
Denied entrance to the building to unauthorized persons.
Supervised grounds, employee entrances and exits and security officers on duty.
Performed duties of Hotel Assistant Manager (HAM) in a relief capacity.
Education
Associate of Arts -
Valencia College
01.1996
Skills
CPR and Child CPR Training (including AED)
Superior customer service
Crisis intervention training
Background in supervision and management
Security Officer License (FL)
Military experience
Timeline
Security Lieutenant
Orlando Health, Jewett Orthopedic Institute
03.2012 - Current
Loss Prevention Supervisor
Parc Soleil by Hilton Grand Vacations
02.2011 - Current
Site Security Manager
Suntrust Center, Allied Security Contract
01.2009 - 04.2012
Logistics Manager
Uniglobe Courier Sevices/Apex Logistics Inc
06.2007 - 09.2008
Security Officer/Site Supervisor
Guardsmark Inc
01.2001 - 07.2007
Security Supervisor/Officer/Relief Hotel Assistant Manager
Hyatt Regency Lake Tahoe Resort/Hyatt High Sierra Lodge
11.1997 - 06.1999
Security Supervisor/Officer/Relief Hotel Assistant Manager
Hyatt Regency Grand Cypress/Villas of Grand Cypress
Certified Surgical Technologist at Jewett Orthopedic Institute Surgery CenterCertified Surgical Technologist at Jewett Orthopedic Institute Surgery Center