Darren Norris
Fort Lauderdale,FL
Summary
Skilled Life Coach with 2 years of experience supporting clients in personal goal-setting. Versed in training clients, managing diets and consistently reaching clients weight loss and muscle building needs. Personable and direct approach to self growth with focus on guiding clients toward self-reflection and personal development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Life Coach
Zoo Gym
Oakland Park , Florida
01.2021 - Current
- Helped 100% of clients build profiles while meeting daily goals and specific needs.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Facilitated group sessions and learning discussions to further objectives.
- Connected clients with available resources to improve plan success.
- Established new relationships while performing daily tasks of onboarding new clients while updating existing clients.
- Responsible for weekly changes in performances of clients using numerical data.
Business Banker
Wells Fargo
Fort Lauderdale , Florida
04.2015 - 12.2020
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
- Maintained up-to-date knowledge of competitors' products.
- Reviewed banking products and relationships while analyzing financial strategies to share financial advice with clients.
- Assisted in planning portfolio growth through development of business plans in alignment with team goals and consistent with overall objectives.
- Partnered with Mortgage, Insurance, loans, financial advisors and other business banking specialists in providing many solutions and options for clients to succeed financially.
- Worked with borrowing clients to procure updated financial information on ongoing basis.
- Worked with borrowing clients to procure updated financial information on ongoing basis
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
- Responded to customer questions and concerns or escalated to supervisor for resolution
- Worked with clients to provide competitive commercial banking solutions and retail financing plans
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product
Administrative Assistant
Missouri Baptist University
Saint Louis Park, Missouri
02.2009 - 05.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and submitted purchase orders to maintain stock levels
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Scheduled office meetings and client appointments for staff teams
- Edited documents to improve accuracy of language, flow and readability
- Created detailed expense reports to facilitate reimbursement for business expenses incurred
- Monitored office calendars to plan meetings, activities and travel to maximize productivity
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
- Set up conference rooms, technology and materials to facilitate meetings
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
Contact Manager
Farmers Insurance
Bay Saint Louis, Missouri
04.2007 - 03.2008
- Oversaw accurate registration and scheduling of new leads for appointments and adhered to established scripts and procedures.
- Analyzed trends and performance data and achieved superior customer satisfaction ratings across team.
- Verified fulfillment of contract requirements and developed internal relationships with various teams for coordinated performance.
- Led people and achieved results through others and organized and managed multiple projects.
- Monitored and reviewed relevant reporting data and produced statistical reports resulting in improved team performance.
- Analyzed trends and performance data and achieved superior customer satisfaction ratings across team
- Monitored and reviewed relevant reporting data and produced statistical reports resulting in improved team performance
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance
- Defined clear targets and objectives and communicated to other team members
Bank Teller
Barbados National Bank
Bridgetown , Barbados
03.1997 - 04.2000
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Sold and cross-sold bank products to new and existing customers.
- Turned in excess cash to maintain drawer security.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Sold and cross-sold bank products to new and existing customers
- Counted and packaged currency and coins
- Placed orders for customer checks and verified starting numbers
- Processed customer transactions promptly, minimizing wait times
- Stocked supplies for customers and personal teller station
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities
Education
MBA - Finance
Missouri Baptist University
St Louis, MO04.2011
Bachelor of Arts - Business Management And Administration
Missouri Baptist University
St Louis, MO04.2009
Skills
- Goal Setting
- Clean driving record
- Skill building
- Group facilitation
- Proficient in Microsoft, Windows and Excel
- Well-being understanding
Certification
NASM Certified
American Sports & Fitness Association Group Fitness & Bootcamp Instruction Certified
Timeline
Certified Life Coach
Zoo Gym
01.2021 - Current
Business Banker
Wells Fargo
04.2015 - 12.2020
Administrative Assistant
Missouri Baptist University
02.2009 - 05.2011
Contact Manager
Farmers Insurance
04.2007 - 03.2008
Bank Teller
Barbados National Bank
03.1997 - 04.2000
MBA - Finance
Missouri Baptist University
Bachelor of Arts - Business Management And Administration
Missouri Baptist University
NASM Certified
American Sports & Fitness Association Group Fitness & Bootcamp Instruction Certified
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