Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jakia Lott

Jakia Lott

Summary

A dedicated nursing student with a solid academic record and a passion for patient- centered care. I strive to make a meaningful impact by advancing my education and becoming a compassionate, skilled and ethical nurse. I understand the importance of making others feel heard, respected and supported and I believe that my strong foundation in customer service has strengthened my skills to be able to apply an advanced level of attentiveness and professionalism in a clinical setting.


This scholarship will support my continued pursuit in nursing education, helping me to contribute to the well being of patients in need and to improve the access to quality healthcare.


Overview

4
4
years of professional experience

Work History

Aesthetician

SugaringNYC
01.2022 - Current


  • Performed specialized waxing services with a focus on Brazilian waxing ensuring client comfort, and hygiene..
  • Upheld strict sanitation and hygiene protocols in compliance with state board regulations.
  • Managed front desk operations ensuring a welcoming environment in a fast paced spa setting.
  • Client coordination including answering calls, appointment scheduling, client flow, payment processing and handling inquiries with professionalism and discretion.

Cashier

The Fresh Market
02.2022 - 02.2023
  • Ensured compliance with company policies and procedures while processing financial transactions with accuracy and efficiency.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.


Customer Service Representative

Walmart
09.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Processed exchanges, and returns efficiently, ensuring compliance with company policies and customer satisfaction.

Education

Associate of Science - Registered Nursing

Miami Dade College
Miami, FL
01-2026

High School Diploma -

Dr.Michael M. Krop Senior High School
Miami, FL
01-2018

Skills

  • Multitasking and organization
  • Critical thinking and problem solving
  • Interpersonal
  • Team-oriented
  • Time management
  • Infection control

Timeline

Cashier

The Fresh Market
02.2022 - 02.2023

Aesthetician

SugaringNYC
01.2022 - Current

Customer Service Representative

Walmart
09.2021 - 01.2022

Associate of Science - Registered Nursing

Miami Dade College

High School Diploma -

Dr.Michael M. Krop Senior High School