Darren Phalen
Walnut Creek,CA
Summary
Experienced professor and consultant with a proven track record in communication instruction, research, and practical application. Captivating speaker with exceptional communication skills and advanced abilities in persuasion and critical thinking. Strong background in communication, teaching, coaching, consulting, and leadership to deliver impactful results.
Overview
17
17
years of professional experience
Work History
Professor, Communications
Diablo Valley College
06.2013 - Current
- Create lesson plans, lectures, assignments and assessments based on various communications topics, such as public speaking, critical thinking, argumentation and debate
- Deliver lectures, teach topics and encourage classroom discussions about the topics being covered in the course, which may include teaching in an online environment
- Evaluate student's work and classroom participation to determine understanding and to provide feedback to help students be successful in the course
- Select materials to be used in classes, such as textbooks, handouts, web sites and technical tools, along with creating materials and designing new ways to present information
- Collaborate with other faculty members to resolve teaching issues, assist with research and create new policies and procedures for the communications department
- Consult with students during office hours and as needed to offer assistance, tutoring and mentoring, along with providing vocational support
- Attend campus events, faculty meetings and other school-related activities to show support for students, assist with the creation of policies, address issues and show school spirit.
Communication Consultant
TableGroup Consulting
06.2020 - Current
- Enhanced media statements and presentations before sending to general public or media organizations.
- Monitored effectiveness of various campaigns and communication strategies.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Updated company media platforms to align with changing internal goals and external variables.
Professor, Communications
Saint Mary's College of California
08.2017 - 06.2020
- Create lesson plans, lectures, assignments and assessments based on various communications topics, such as public speaking, critical thinking, argumentation and debate
- Deliver lectures, teach topics and encourage classroom discussions about the topics being covered in the course, which may include teaching in an online environment
- Evaluate student's work and classroom participation to determine understanding and to provide feedback to help students be successful in the course
- Select materials to be used in classes, such as textbooks, handouts, websites and technical tools, along with creating materials and designing new ways to present information
- Collaborate with other faculty members to resolve teaching issues, assist with research and create new policies and procedures for the communications department
- Consult with students during office hours and as needed to offer assistance, tutoring and mentoring, along with providing vocational support
- Attend campus events, faculty meetings and other school-related activities to show support for students, assist with the creation of policies, address issues and show school spirit.
Server
Flemings Steakhouse and Wine Bar
12.2007 - 02.2020
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Communicated customers' menu choices and special requests to kitchen staff
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Suggested daily specials and appetizers to meet upsell targets
- Upheld high sanitation and safety standards while delivering and serving food
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty
- Gained familiarity with menu ingredients and cooking processes to manage customer inquiries
- Handled multiple tables simultaneously with high service quality
- Took orders, made drinks and provided refills for guests
- Assisted guests with making menu choices and took note of special requests
- Monitored tables, offering add-ons and checking on guest satisfaction
- Assisted bartender to deliver customer orders in different restaurant sections
- Fostered fun atmosphere and family-style work environment consistent with company brand
- Trained new servers in restaurant procedures and customer service standards
- Used POS system to accurately input orders and process payments
- Greeted all guests with smile and friendly welcome.
Professor, Communications
Solano Community College
06.2014 - 08.2017
- Create lesson plans, lectures, assignments and assessments based on various communications topics, such as public speaking, critical thinking, persuasion, argumentation and debate
- Deliver lectures, teach topics and encourage classroom discussions about the topics being covered in the course, which may include teaching in an online environment
- Evaluate student's work and classroom participation to determine understanding and to provide feedback to help students be successful in the course
- Select materials to be used in classes, such as textbooks, handouts, websites and technical tools, along with creating materials and designing new ways to present information
- Collaborate with other faculty members to resolve teaching issues, assist with research and create new policies and procedures for the communications department
- Consult with students during office hours and as needed to offer assistance, tutoring and mentoring, along with providing vocational support
- Attend campus events, faculty meetings and other school-related activities to show support for students, assist with the creation of policies, address issues and show school spirit.
Education
Master of Arts - Communications
California State University, Eastbay
Hayward, CA06-2013
Bachelor of Arts - Communications
California State University, East Bay
Hayward, CA06-2009
High School Diploma -
De La Salle High School
Concord, CA06-2003
Skills
- Communication skills
- Problem solving abilities
- Teamwork
- People skills
- Leadership experience
- Motivation
- Organizational know-how
Timeline
Communication Consultant
TableGroup Consulting
06.2020 - Current
Professor, Communications
Saint Mary's College of California
08.2017 - 06.2020
Professor, Communications
Solano Community College
06.2014 - 08.2017
Professor, Communications
Diablo Valley College
06.2013 - Current
Server
Flemings Steakhouse and Wine Bar
12.2007 - 02.2020
Master of Arts - Communications
California State University, Eastbay
Bachelor of Arts - Communications
California State University, East Bay
High School Diploma -
De La Salle High School
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