Darren Pigeon
Norwich
Summary
45+ year automotive repair veteran, MACS certified, Former Mass. State inspector, Former ASE certifications. Worked mostly at the dealership level, but have been at the independent shop level for several years. Authorized to work in the US for any employer.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Automotive Technician
Ray's Travelers Auto Body
04.2025 - Current
- Implemented quality control measures to enhance service delivery and customer satisfaction.
- Developed solutions for complex mechanical issues, reducing turnaround time for repairs.
- Maintained accurate records of repairs and services to comply with industry standards.
- Led initiatives focused on improving shop safety protocols and operational procedures.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Automotive Technician
Kleemans Towing
04.2024 - 04.2025
- Diagnosed and repaired automotive systems using advanced diagnostic tools.
- Conducted routine maintenance on vehicles to ensure optimal performance and safety.
- Collaborated with team members to streamline repair processes and improve workflow efficiency.
- Trained junior technicians on best practices for vehicle repairs and diagnostics.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Automotive Technician
Bliss Automotive
02.2022 - 04.2024
- Diagnosed and repaired automotive systems including engines, brakes, and transmissions.
- Performed routine maintenance services to ensure vehicle reliability and safety.
- Utilized diagnostic tools and equipment for troubleshooting complex automotive issues.
- Collaborated with service advisors to provide accurate estimates and recommendations to customers.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Lead Automotive Technician
Franks Inspection and Repair
03.2019 - 01.2022
- Perform diagnosis and repairs in all phases of automobile and light truck applications. Also explain in understandable terms what work needs to be performed and why to customers.
Technician
M & S Auto repair
11.2018 - 03.2019
- Proficient in all phases of automotive repair and maintenance including brakes, tune up, steering, suspension, diagnostics, cooling, engine performance, exhaust, and electrical. No welding experience.
Technician
Meineke Auto Service
04.2016 - 11.2018
- Proficient in all phases of automotive repair and maintenance including brakes, tune up, steering, suspension, diagnostics, cooling, engine performance, exhaust, and electrical. No welding experience.
Technician
Freedom Tire
02.2014 - 04.2016
- Proficient in all phases of automotive repair and maintenance including brakes, tune up, steering, suspension, diagnostics, cooling, engine performance, exhaust, and electrical. No welding experience.
Technician
Diamond Discount Auto Repair
04.2012 - 02.2014
- Proficient in all phases of automotive repair and maintenance including brakes, tune up, steering, suspension, diagnostics, cooling, engine performance, exhaust, and electrical. No welding experience.
Shop manager / Lead technician
Waverley Sq. Service
06.2006 - 04.2012
- Ran all phases of the shop from answering phones, booking and interacting with customers, doing all types of repairs from oil changes to engine swaps and everything in between. Also performed Mass State Inspections although I didn't renew it when I left.
Education
High school or equivalent - Carpentry
Lynn
Lynn, MA06-1986
Skills
- Snap on scan tool experience, Identifix and Alldata proficient
- Suspension
- Oil Change
- Brake Repair
- Automotive Repair
- Mechanic Experience
- Automotive Diagnostics
- Vehicle Maintenance
- Mechanical Knowledge
- Service Technician Experience
- Equipment Repair
- Electrical Experience
Certification
MACS A/C Certified June 1997 to Present
Assessments
Sales Fit — Proficient March 2020 Assesses personality traits that are important for sales roles. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Automotive Technician
Ray's Travelers Auto Body
04.2025 - Current
Automotive Technician
Kleemans Towing
04.2024 - 04.2025
Automotive Technician
Bliss Automotive
02.2022 - 04.2024
Lead Automotive Technician
Franks Inspection and Repair
03.2019 - 01.2022
Technician
M & S Auto repair
11.2018 - 03.2019
Technician
Meineke Auto Service
04.2016 - 11.2018
Technician
Freedom Tire
02.2014 - 04.2016
Technician
Diamond Discount Auto Repair
04.2012 - 02.2014
Shop manager / Lead technician
Waverley Sq. Service
06.2006 - 04.2012
High school or equivalent - Carpentry
Lynn