DARREN RODRIGUES
Boston,MA
Summary
Experienced with office administration with a solid experience in supporting business operations and contributing to business success. Assisted in various administrative and data analysis tasks, resulting in improved workflow efficiency. Demonstrated proficiency in problem solving and communication skills.
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
Days Inn By Wyndham
01.2023 - 12.2023
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
F&B Server
Four Points by Sheraton Myrtle Beach
01.2023 - 12.2023
- Assigned and arranged tables for large groups
- Kept food service and preparation areas clean and neat
- Took accurate notes detailing customer orders
- Explained details for new menu items and daily specials
- Demonstrated hospitality and customer service while greeting tables
- Performed inventory checks on tableware and supplies, restocking as necessary
- Ensured accuracy of final bills before presenting them to customers for payment
- Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods
- Offered assistance to bartenders during busy periods by taking drink orders from bar patrons
- Managed orders and payments with POS system
Human Resource Executive
DoubleTree by Hilton
03.2021 - 08.2022
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Directed hiring and onboarding programs for new employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Education
Associate of Applied Science - Business Administration And Management
Bunker Hill Community College
Boston, MA05-2026
Bachelor of Science - Zoology
Chowgule College Arts And Science
Goa, India 06.2017 - 03.2018
Skills
- Time management
- Customer Service
- Reliable work ethic
- Interpersonal skills
- Efficient multitasking
- Strong communication skills
Languages
English
Full Professional
Timeline
Front Desk Clerk
Days Inn By Wyndham
01.2023 - 12.2023
F&B Server
Four Points by Sheraton Myrtle Beach
01.2023 - 12.2023
Human Resource Executive
DoubleTree by Hilton
03.2021 - 08.2022
Bachelor of Science - Zoology
Chowgule College Arts And Science
06.2017 - 03.2018
Associate of Applied Science - Business Administration And Management
Bunker Hill Community College
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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