Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Darren Rodrigues

Boston,MA

Summary

Hospitality professional with strong background in food and beverage service, known for high standards and results-driven performance. Offers valuable experience in customer service and ensuring seamless dining experiences. Committed to teamwork and flexibility, with focus on effective communication and attention to detail.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Assistant

The Revolution Hotel
07.2025 - Current
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Handled guest inquiries and resolved issues promptly to enhance overall satisfaction.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Banquet Server (On Call)

Gourmet Caters
05.2025 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Hotel Front Desk Clerk

La Quinta
06.2023 - 12.2023
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Streamlined reservations process for improved accuracy and guest experience.
  • Managed a high volume of calls, directing guests to appropriate departments and services.

F&B Server

Four Points by Sheraton Myrtle Beach
01.2023 - 12.2023
  • Assigned and arranged tables for large groups
  • Kept food service and preparation areas clean and neat
  • Took accurate notes detailing customer orders
  • Explained details for new menu items and daily specials
  • Demonstrated hospitality and customer service while greeting tables
  • Performed inventory checks on tableware and supplies, restocking as necessary
  • Ensured accuracy of final bills before presenting them to customers for payment
  • Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods
  • Offered assistance to bartenders during busy periods by taking drink orders from bar patrons
  • Managed orders and payments with POS system

Restaurant Waiter

Viva Goa Restaurant & Bar
01.2017 - 12.2022
  • Stocked service stations with necessary supplies such as napkins, utensils, and condiments
  • Clearing the plates from the tables and processing customer payments
  • Completed cleaning, silverware management and server station organization
  • Assisted in setting up banquet rooms for special events or large parties
  • Closing the restaurant by cleaning the tables, buffet area, and the restaurants
  • Memorized permanent menu offerings and ingredients, seasonal fare and daily specials
  • Ensuring the guest is satisfied with the meals and beverages

Education

Bachelor of Science - Zoology

Chowgule College
Goa, India
05-2018

Skills

  • Time management
  • Cash handling expertise
  • Reliable work ethic
  • Interpersonal skills
  • Efficient multitasking
  • Strong communication skills
  • POS operation
  • Exceptional customer service

Certification

  • TIPS Commercial On-Premise Alcohol Server Training License

Languages

English
Native or Bilingual
Hindi
Full Professional

Timeline

Front Desk Assistant

The Revolution Hotel
07.2025 - Current

Banquet Server (On Call)

Gourmet Caters
05.2025 - Current

Hotel Front Desk Clerk

La Quinta
06.2023 - 12.2023

F&B Server

Four Points by Sheraton Myrtle Beach
01.2023 - 12.2023

Restaurant Waiter

Viva Goa Restaurant & Bar
01.2017 - 12.2022

Bachelor of Science - Zoology

Chowgule College

Similar Profiles

CREATE PROFILE