Darren Rustin
Salem,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Jr Custodian
City Of Salem - City Hall
Salem , MA
2023.01 - Current
- Ensured adherence to safety protocols in the handling of hazardous chemicals.
- Ensured proper upkeep of janitorial equipment, which included mops, brooms, vacuums, and cleaning supplies.
- Consistently upheld a professional appearance by regularly vacuuming floors and dusting furniture.
- Arranged furniture, equipment, and supplies for meetings and special events.
Meter Control Officer
City Of Salem
Salem , MA
2019.12 - 2023.01
- Performed regular patrols in parking areas, identifying and citing unauthorized vehicles.
- Educated citizens on local parking regulations and restrictions through effective verbal communication and informative written materials.
- Provided guidance to drivers for appropriate parking locations and ensured compliance with specific restrictions.
Guest Service Representative
Encore Boston Harbor
Everett , MA
2019.06 - 2019.12
- Managed phone communication by responding to customer queries and transferring calls to the relevant staff.
- Ensured customer data was accurately inputted into reservation systems, reflecting any necessary modifications to room assignments.
- Kept hotel guests informed about upcoming events.
Education
WEB Dubois Humanities Program - Liberal Arts And General Studies
Northeastern University
Boston, MA2005-05
High School Diploma -
Melrose High School
Melrose, MA1986-05
MassSTEP, IT Support Specialist Program - Information Technology
North Shore Community College
Danvers, MASkills
- Customer Service
- Problem-Solving
- Team Collaboration
- Work Prioritization
- Interpersonal Communication
Certification
- CyberSafe Certification, CertNexus, May 2024
- IT Service Desk: Customer Service Fundamentals, Linkedin Learning, May 2024
- Customer Service: Problem-Solving, Troubleshooting, Linkedin Learning, May 2024
Affiliations
- Volunteered for Back-to-School event: St Mary's church providing school supplies to underprivileged children, 2010
Timeline
Jr Custodian
City Of Salem - City Hall
2023.01 - Current
Meter Control Officer
City Of Salem
2019.12 - 2023.01
Guest Service Representative
Encore Boston Harbor
2019.06 - 2019.12
WEB Dubois Humanities Program - Liberal Arts And General Studies
Northeastern University
High School Diploma -
Melrose High School
MassSTEP, IT Support Specialist Program - Information Technology
North Shore Community College
- CyberSafe Certification, CertNexus, May 2024
- IT Service Desk: Customer Service Fundamentals, Linkedin Learning, May 2024
- Customer Service: Problem-Solving, Troubleshooting, Linkedin Learning, May 2024
Similar Profiles
Jorge Vallejo AscencioJorge Vallejo Ascencio
Maintenance Custodian at City Of Salem - City HallMaintenance Custodian at City Of Salem - City Hall
Barbara McLernonBarbara McLernon
Intensive Instructional Paraprofessional at City Of SalemIntensive Instructional Paraprofessional at City Of Salem
Julie KillionJulie Killion
Sr. Human Resources Business Partner at City of SalemSr. Human Resources Business Partner at City of Salem