Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darren Shepard

Florissant,MO

Summary

Proactive and dependable professional with a strong track record of supporting business operations through organization, adaptability, and attention to detail. Recognized for thriving under pressure, managing multiple priorities efficiently, and delivering exceptional customer service. A collaborative team player committed to enhancing efficiency and contributing to company success. Brings broad experience in office management, accounting, invoicing, dispatching, database oversight, vendor relations, and contract administration.

Overview

31
31
years of professional experience

Work History

Marketing and Outreach Specialist

CRT Home Care Services LLC
St Louis , MO
05.2024 - Current
  • Increased client enrollment by 30% through targeted outreach and relationship development.
  • Successfully built engagement and expanded client outreach in home care sector across St. Louis.
  • Developed and executed comprehensive outreach strategies to effectively engage target audiences.
  • Fostered trusted community partnerships to connect individuals with necessary care resources.

Vice President of Operations/Supervisor of Operations

Maintainance Unlimited
St Louis, MO
03.2018 - Current
  • Lead and oversee all aspects of maintenance operations across multiple facilities.
  • Develop and implement maintenance strategies to optimize equipment reliability and minimize downtime.
  • Manage a team of maintenance professionals, providing leadership and guidance.
  • Ensure compliance with safety regulations and environmental standards.
  • Collaborate with other departments to support overall business objectives.

Vice President

Unlimited Water Processing
St. Louis, MO
03.1994 - 05.2024
  • Partner with the company owner to lead all aspects of business operations, including water treatment, distribution, customer service, and regulatory compliance.
  • Manage daily operations while balancing hands-on responsibilities with high-level strategic planning.
  • Develop and implement cost-saving initiatives that improve operational efficiency by 80% while maintaining water quality and reliability.
  • Ensure compliance with all local and state water quality standards; maintain strong relationships with inspectors and regulatory agencies.
  • Lead budgeting, payroll, vendor management, and procurement processes to support sustainable growth.
  • Spearhead community outreach and customer engagement efforts to enhance public trust and service satisfaction.
  • Supervise and support a small team of technicians and office staff; foster a collaborative and safety-first work culture.
  • Drive improvements in preventative maintenance, record-keeping, and reporting systems to support future expansion.

Education

Bachelor of Science - Marketing

Southeast Missouri State University
Cape Girardeau, MO
06-1991

Skills

  • Maintenance Strategy Development
  • Team Leadership and Development
  • Budgeting and Cost Control
  • Facility Management
  • Regulatory Compliance
  • Vendor Management
  • Continuous Improvement Initiatives
  • Customer Service
  • Safety Management
  • Project Management

Timeline

Marketing and Outreach Specialist

CRT Home Care Services LLC
05.2024 - Current

Vice President of Operations/Supervisor of Operations

Maintainance Unlimited
03.2018 - Current

Vice President

Unlimited Water Processing
03.1994 - 05.2024

Bachelor of Science - Marketing

Southeast Missouri State University