Darren Smith
Bradenton,FL
Summary
Versatile Technical Recruiter with established network of candidates. 9+ years of experience recruiting candidates using various recruiting software and networking. Proficient at reviewing applicants, conducting screens, qualifying candidates, and partnering with stakeholders. Additional experience in coaching and leadership within recruiting and customer service.
Overview
13
13
years of professional experience
Work History
Technical Recruiter
Fidelity National Information Services
Lakewood Ranch (Remote), FL
10.2021 - Current
- Implemented innovative recruitment techniques to attract top-tier talent in competitive markets, staying ahead of industry trends.
- Continuously expanded professional network by attending industry conferences, workshops, and webinars to stay current on latest trends in technical recruiting.
- Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
- Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish. (Outlook & Rooster)
- Maintained accurate records of all recruitment activities and provided regular updates to stakeholders on progress towards hiring goals.
- Provided exceptional candidate experience throughout recruitment process, resulting in positive feedback and referrals.
- Collaborated with HR leadership regarding candidate salary determinations.
- Reduced time-to-hire by developing targeted job advertisements and leveraging social media platforms for wider reach. (Workday, Phenom, LinkedIn, Indeed)
- Used Boolean searches to develop applicant portfolios for expected openings.
- Cultivated in-depth understanding of financial technology industry trends and hiring desires.
- Enhanced company reputation as employer of choice through proactive networking at industry events and online forums.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Advocated for employees and candidates helping to identify and resolve issues.
- Collaborated with managers to identify and address employee relations issues.
- Joined Aspire Network program to interact with young professionals within company.
Talent Acquisition Lead
Goodwill Manasota
Bradenton , FL
03.2021 - 10.2021
- Managed recruitment strategies for 18 donation sites, 12 retails stores, 2 warehouses, 2 bookstores, and 1 coordination center.
- Trained internal recruiters on best practices for interviewing and candidate assessment, resulting in more consistent evaluations across teams.
- Reduced time-to-fill rates with proactive sourcing techniques, targeting passive candidates and building talent pipelines.
- Evaluated recruitment metrics regularly to identify areas of improvement and adjust strategies accordingly.
- Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
- Implemented robust applicant tracking system, improving efficiency in managing candidate applications and communications.
- Mentored junior team members on effective talent acquisition methodologies, fostering professional growth within department.
- Conducted thorough pre-employment screenings for potential hires, including background checks and reference verifications.
- Optimized candidate experience by developing comprehensive onboarding program for new hires.
- Data-entry for employment screens, background checks, drug screens. (E-Verify & ADP)
- Built strong relationships with industry professionals through networking events and association memberships.
- Partnered with HR leadership to ensure compliance with federal, state, and local labor laws throughout recruitment process.
Staffing Recruiter
Pinnacle Staffing
Clearwater, FL
06.2020 - 03.2021
- Partnered closely with HR teams on various projects related to talent management, retention strategies, and employee engagement efforts.
- Contributed significantly to overall success of talent acquisition team through collaborative efforts and sharing best practices with fellow recruiters.
- Developed recruiting strategies to identify qualified candidates and build network.
- Operated and maintained applicant tracking and candidate management systems. (Big Biller)
- Conducted thorough phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes ensuring only qualified candidates were presented to hiring managers.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Improved candidate experience through timely communication and transparent hiring practices.
- Consistently exceeded monthly recruiting targets while maintaining high-quality candidate placements.
Enrollment Advisor
Arizona State University
Tempe, AZ
04.2019 - 02.2020
- Utilized CRM software to effectively track communication with prospective students, ensuring timely follow-up actions were taken when needed.
- Helped underrepresented populations access higher education through tailored outreach efforts within local communities.
- Assisted in development of comprehensive enrollment plans, focusing on strategic recruitment methods and tactics.
- Analyzed enrollment trends and provided data-driven recommendations for adjustments in recruitment strategy.
- Supported diversity initiatives by actively recruiting students from wide range of backgrounds and experiences.
- Contributed to higher conversion rate by conducting informative campus tours and presentations for potential students.
- Enhanced student satisfaction through personalized advising sessions, addressing individual needs and concerns.
- Helped students complete applications and navigate admissions processes.
- Achieved team enrollment targets consistently by collaborating closely with colleagues on best practices for engaging prospective students.
- Increased enrollment rates by developing and implementing effective outreach strategies for prospective students.
- Met or exceeded enrollment and retention goals consistently.
Customer Service Lead
Wyndham Vacation Ownership
Las Vegas, NV
05.2018 - 03.2019
- Contributed to development of new training materials that improved overall team knowledge and performance levels.
- Mentored junior staff members to improve their knowledge of company policies, products, and services.
- Trained new customer service representatives to in-process guest accommodation.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Collaborated with cross-functional teams to ensure seamless customer experiences across all channels.
- Developed strategies for improving service quality, increasing overall customer satisfaction ratings.
- Managed high call volumes while maintaining professional demeanor, resulting in increased customer loyalty.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Leveraged advanced interpersonal skills to defuse difficult situations calmly while preserving long-term client relationships.
- Exceeded performance goals consistently through effective communication and problem-solving skills.
- Established strong relationships with clients, leading to repeat business and positive feedback.
- Provided daily customer status reports to management in effort to retain sales.
Staff Recruiter
Barton Associates
Las Vegas, NV
11.2017 - 03.2018
- Managed candidate database, ensuring accurate record-keeping and efficient retrieval of applicant information. (PeopleSoft)
- Staffed healthcare professionals within short-term or permanent positions.
- Analyzed recruitment metrics to identify areas for improvement and adjust strategies accordingly.
- Streamlined recruitment process, resulting in reduced time-to-hire and increased hiring manager satisfaction.
- Collaborated with hiring managers to develop accurate job descriptions and clarify position requirements.
Lead Recruiter
United States Army
Mission Viejo, CA
07.2014 - 12.2016
- Developed effective relationships with external recruitment partners, ensuring alignment with armed force values and hiring objectives.
- Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Trained internal recruiters on best practices for interviewing and candidate assessment, resulting in more consistent evaluations across teams. (Art & Science of Recruiting)
- Evaluated recruitment metrics regularly to identify areas of improvement and adjust strategies accordingly.
- Informed new peers on effective talent acquisition methodologies, fostering professional growth within organization.
- Provided feedback to Center Commander (Leader) on new Recruiters performance.
- Championed diversity initiatives within organization by promoting inclusive recruiting practices and attending targeted job fairs.
- Expanded outreach efforts by participating in career fairs, college career fairs, presentations, and other relevant opportunities.
- Built strong relationships with industry professionals through networking events and association memberships.
- Utilized robust applicant tracking system, improving efficiency in managing candidate applications and communications. (Dynamics)
- Managed internal referral programs to encourage new recruits' involvement in sourcing top talent.
- Maximized recruit experience by developing comprehensive onboarding program for new recruits. (Future Soldier Program)
- Established strong employer branding through strategic marketing efforts, such as social media campaigns and engaging career site content. (Facebook, Instagram)
Recruiter
United States Army
Langhorne , PA
12.2010 - 07.2014
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Improved candidate retention rates through thorough candidate screening and interview techniques.
- Attended job fair events that attracted diverse talent pools, increasing company's reach within local communities.
- Actively participated in industry conferences and networking events, keeping up to date on current trends and expanding professional network.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Developed and implemented onboarding and orientation programs for new candidates. (Future Soldier Program)
Education
Bachelor of Science - Marketing
University of Phoenix
Tempe, AZ02.2013
High School Diploma -
Valley View High School
Moreno Valley, CA06.2004
Skills
- Networking
- Recruitment
- Recruitment and retention strategies
- Candidate Screening
- Client Relationship Management
- Salary Negotiation
- Applicant Tracking Systems
- Boolean search
- Recruitment analytics
- Training and mentoring
- Technical Sourcing
- Recruitment Management
Timeline
Technical Recruiter
Fidelity National Information Services
10.2021 - Current
Talent Acquisition Lead
Goodwill Manasota
03.2021 - 10.2021
Staffing Recruiter
Pinnacle Staffing
06.2020 - 03.2021
Enrollment Advisor
Arizona State University
04.2019 - 02.2020
Customer Service Lead
Wyndham Vacation Ownership
05.2018 - 03.2019
Staff Recruiter
Barton Associates
11.2017 - 03.2018
Lead Recruiter
United States Army
07.2014 - 12.2016
Recruiter
United States Army
12.2010 - 07.2014
Bachelor of Science - Marketing
University of Phoenix
High School Diploma -
Valley View High School
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