Darren Stalbaum
AUSTIN
Summary
Dynamic Customer Quality Engineer with a proven track record at NXP Semiconductors, excelling in cross-functional coordination and root cause identification. Achieved a transition from RED to GREEN scorecard with DENSO through effective corrective actions and continuous improvements. Skilled in Six Sigma methodologies 3x5 WHY problem solving and dedicated to enhancing customer satisfaction and product quality.
Overview
31
31
years of professional experience
Work History
Customer Quality Engineer
NXP Semiconductors, Austin TX
05.2016 - 01.2025
- Lead quality engineer assigned to DENSO. Responsible for all communications regarding quality issues. Lead driver for all DENSO returns. Headed cross functional teams to identify root causes for technical, non-detection and systemic issues that led to the failure as well as effective corrective actions for each. Assigned to this role in March 2020 with RED scorecard from DENSO. Scorecard turned GREEN (preferred supplier) in March 2022 thru continuous improvements in component and portfolio PPM levels as well as cycle time improvements for closures of returns.
- Led cross functional team to develop Product Ownership Transfer process. This involved a multi-disciplinary group consisting of manufacturing, customer quality, field quality and failure analysis engineers to ensure new products could be transferred to high volume manufacturing with proper support in place to handle all customer returns with no delay.
- Handled all documentation requirements for BOSCH for automotive components. This required editing existing detailed specifications owned by BOSCH for correctness and completeness as well as evaluation process changes according to the DeQuMa (Delta Qualification Matrix) to ensure proper qualification and notification compliance with industry standards.
- Assigned to close out 100+ long running open actions for BOSCH in May 2016. This was accomplished before the end of the 2016 and helped drive NXP to a preferred supplier at BOSCH.
- Led several teams to diagnose and implement test coverages for customer returns.
Final Manufacturing NPI Manager - GNPI and TEST
Freescale Semiconductor
04.2011 - 05.2016
- Managed team of 3 NPI project managers responsible for introducing new products into high volume manufacturing environments.
- Led the team to develop the MRAB process (Manufacturing Risk Assessment Board). This process identifies and new processes, procedures, equipment required by the target high volume site before introduction
- Led efforts to introduce the Delta Matrix high parallelism handlers into mass production at overseas sites. Led to direct capitol expense reduction and maximizing floor space by reducing to the number of test systems required with the thru put increase per insertion offered by the these handlers
Lead Product Engineer
Freescale Semiconductor
03.2009 - 04.2011
- Networking Solutions Division
Cellular Baseband Product Engineering Manager
Freescale Semiconductor
11.2006 - 03.2009
Lead Product Engineer
Freescale Semiconductor, Inc, Motorola
07.2004 - 10.2006
Product Engineering Manager Flash Memories
Micron Semiconductor
11.2000 - 07.2004
Product Engineer
Motorola Semiconductor
06.1994 - 11.2000
Education
No Degree - Aerospace Engineering
University of Texas At Austin
Austin, TXSkills
- Training and mentoring
- Customer focus
- Documentation review
- Management by Influence
- Six sigma methodologies
- Cross-functional coordination
- Customer service
- Critical thinking
- Team collaboration
- Team leadership
- Complex Problem-solving
- Root cause identification
Accomplishments
Achieved sustained PPM and cycle time reductions for across customer portfolios.
Turned Scoring from RED to GREEN from two of top three automotive customers
Received multiple awards for improvement efforts
Developed multiple reports and presentation formats for use at external customer quality meetings as well as internal operations review meetings
Timeline
Customer Quality Engineer
NXP Semiconductors, Austin TX
05.2016 - 01.2025
Final Manufacturing NPI Manager - GNPI and TEST
Freescale Semiconductor
04.2011 - 05.2016
Lead Product Engineer
Freescale Semiconductor
03.2009 - 04.2011
Cellular Baseband Product Engineering Manager
Freescale Semiconductor
11.2006 - 03.2009
Lead Product Engineer
Freescale Semiconductor, Inc, Motorola
07.2004 - 10.2006
Product Engineering Manager Flash Memories
Micron Semiconductor
11.2000 - 07.2004
Product Engineer
Motorola Semiconductor
06.1994 - 11.2000
No Degree - Aerospace Engineering
University of Texas At Austin
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