Darren Sygrove

Specialty Assistant Store Manager, responsible for all contract establishment, measures & quotes in a high-volume retail box; responsible for 55% of $45m sales in 2023; finished first in District of nine stores H2 and second H1; support design center, customer service, budgeting, job site analysis, project completion, and customer care issues; creation and upkeep of existing pro customer and tool rental center business. Coaching and mentoring store associates to generate new leads and execute great customer engagement.

Highlights: Co-captain of InFocus team, Associate captain VOA, Inventory captain, key-carrier, Pocket Guide captain, Western Division Presidential Award, RMA. Team Depot Community Captain.

Controller of financial, accounting, administrative and personnel services: company statements (Balance Sheets, Profit & Loss, Cash Flow, and Income Statements), cash controls, payroll, purchasing, quarterly & annual tax filings, accounts receivable & payable, budget (actual & forecasted), cost benefit analysis, forecasting, and venture capital acquisitions. Design and review of member administration and accounting functions for SMART Delivery™ platform; a SaaS solution for brick-and-mortar companies looking to satisfy the installation & logistical needs of their customers.

Highlights: Start-up team member. Authored company policies and handbooks. Developed comprehensive financial modeling tool to predict expenditure flows and revenue sources for internal analysis and external Venture Capital presentations. Developer on SMART Delivery™ platform. 2013 Arizona Commerce Authority Innovation Challenge – runner up and grant recipient.

Built relationships with customers and community to establish long-term business growth, handled customer relations issues, enabling quick resolution, and client satisfaction; formalized company warranty policy to protect customer purchases and company liabilities; Instituted systematic inventory control process for all store locations and warehouse facility.

Highlights: Furniture & Bedding industry store manager handling day-to-day operations of a high-volume retail outlet.

Owned, and operated largest independent hobby shop in Arizona serving greater metro Phoenix area.

Highlights: Featured on News Channel 3's Good Morning Arizona, Christmas 2006; Voted Best Local Hobby/Game Store 2008.

Mall-based retailer with eleven locations. Directed 200+ hourly workers and managers during peak Christmas season with company sales approaching $40 million.