Darren Tennison
Federal Way,WA
Summary
Accomplished aviation professional with extensive experience in customer service excellence, seeking to drive collaborative success between Alaska Airlines and Hawaiian Airlines. Proven ability to enhance operational efficiency and elevate customer satisfaction through strategic initiatives. Core competencies include team leadership, process optimization, and cross-functional collaboration. Committed to contributing to a unified company vision as a leader in the industry.
Overview
23
23
years of professional experience
Work History
Stores Supervisor
Alaska Airlines
Seattle, WA
01.2002 - Current
- Directed team of 50-90 employees.
- Was responsible for all projects involving technology. Was the manager of the department website and was responsible for all of its content. Also oversaw the departments purchase and use / tracking of cell phones.
- Executed hiring procedures and reviewed performance of newly onboarded staff.
- Oversaw the completion of numerous internal and external audits annually.
Education
Associate of Arts - Communications
Highline College
Seattle, WA06-1985
Some College (No Degree) - Communications
Central Washington University
Ellensburg, WASkills
- Skilled in LEAN Process Improvement
- Adept in Utilizing Office Applications
- Adept at Using SharePoint and SmartSheet
- Deliver Results Use the 'see it, own it, change it' mentality to improve Stores procedures and processes
- Effective Communicator Puts processes down on paper that are clear, concise, and can verbally transmit the material
- Collaborative Willing to include people from all different perspectives to get a real world solution that is balances and ethical
Accomplishments
- In May of 2017 received the Hero award from the Federal Way School District for sponsoring a family in need at Christmas. Several times over the years I have spearheaded drives at the holidays to adopt a family and get them presents and needed household items with help from the Stores team
Timeline
Stores Supervisor
Alaska Airlines
01.2002 - Current
Associate of Arts - Communications
Highline College
Some College (No Degree) - Communications
Central Washington University
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