DARREN TERUEL
Seattle,WA
Summary
Seeking a position leveraging my expertise in fraud investigation, cyber threat hunting, and cross-functional collaboration to mitigate risks and drive operational excellence in a dynamic organization
Overview
8
8
years of professional experience
Work History
Threat Intelligence Analyst
Amazon.com
11.2021 - Current
- Monitor and analyze cyber threat intelligence feeds to identify potential payment risks and vulnerabilities affecting Amazon's systems and data.
- Research and assess emerging cyber threats, including phishing campaigns, payment fraud schemes, and advanced persistent threats (APTs).
- Conduct deep-dive investigations of cyber incidents and exposures and provide actionable insights to mitigate risks.
- Develop and maintain situational awareness of global and regional threat landscapes to align intelligence strategies with business priorities regarding payment risk.
- Generate reports detailing findings, implications, and mitigation recommendations for security incidents or threats.
- Work closely with partner teams to ensure threat data is ingested in security system hardening and vulnerability management.
Sr. Fraud Investigation Specialist
Amazon Web Services, AWS
01.2019 - 11.2021
- Conducted complex and deep dive investigations of sophisticated cyber criminals.
- Used both manual and automated tools to gather data and conduct investigations.
- Notified customers of fraudulent activity while minimizing impact.
- Worked with cross-functional teams across AWS for collaboration on fraud risks and investigations.
- Took on ad-hoc projects related to AWS fraud investigations as necessary.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Collaborated with team members & stakeholders to discuss fraud trends and brainstorm methods to combat cloud computing crime.
Product Quality Investigation Specialist
Amazon.com
04.2017 - 01.2019
- Utilized internal investigation tools to deep dive seller accounts regarding product quality complaints.
- Orchestrated projects within strict timeframes by solving complex problems and working closely with senior leaders.
- Ensured proper steps and operating procedures are followed as investigations are conducted.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Contributed to root cause analysis to determine core reason for failures and errors.
Retail Associate
Amazon Go
10.2016 - 03.2017
- Delivered excellent customer service, acting with a customer-first mindset when answering questions.
- Utilized inventory management systems to scan, process, and count product.
- Ensured accuracy when receiving and stocking product to front of house and back of house.
- Investigate/problem-solve shipment discrepancies and root of errors.
- Identified and communicated obstacles to completing assigned tasks.
Education
Associates Degree - Arts and Sciences
Bellevue College
06.2011
Skills
Technical Skills
- Proficient in threat intelligence platforms (Flashpoint, Authentic8) and researching cyber threats on the dark and deep web
- Skilled in analyzing Indicators of Compromise (IOCs) and leveraging OSINT for advanced threat detection
Analytical Skills
- Expertise in root cause analysis and uncovering patterns of malicious activity
- Skilled in threat hunting, incident response, and vulnerability management
- Adept at risk assessment and prioritizing mitigation strategies
Soft Skills
- Strong collaboration skills with cross-functional teams to resolve threats
- Effective communicator, capable of producing detailed threat reports for technical and non-technical audiences
- Quick learner, adaptable to evolving technologies and threat landscapes
Timeline
Threat Intelligence Analyst
Amazon.com
11.2021 - Current
Sr. Fraud Investigation Specialist
Amazon Web Services, AWS
01.2019 - 11.2021
Product Quality Investigation Specialist
Amazon.com
04.2017 - 01.2019
Retail Associate
Amazon Go
10.2016 - 03.2017
Associates Degree - Arts and Sciences
Bellevue College
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