Darren Turner
Alberta,Canada
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Hardware Sales Associate
Canadian Tire
Alberta, Canada
03.2022 - 09.2023
- Participated in weekly meetings to discuss new products, promotions and sales strategies.
- Processed cash and credit transactions accurately at checkout counter.
- Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
- Worked collaboratively with team members to meet company goals.
- Created monthly reports detailing store performance metrics such as sales volume and customer satisfaction ratings.
- Developed product knowledge by attending training sessions and reading materials provided by vendors.
- Maintained a clean, organized and well-stocked sales floor.
- Demonstrated expertise in hardware products and services to customers.
- Performed daily inventory checks of all merchandise on the sales floor.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to retail operations.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Maintained accurate records of customer purchases for future reference.
- Provided customer service support for store operations, including returns and exchanges.
- Organized promotional materials such as brochures, flyers.
- Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
- Described merchandise and explained use, operation and care.
Line Cook
Moxie's Grill & Bar Restaurant
Alberta, Canada
08.2016 - 11.2022
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Performed basic knife skills such as dicing onions or slicing meats.
- Communicated effectively with other staff members regarding orders and menu changes.
- Inspected equipment for cleanliness prior to use every shift.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Ensured that all dishes were prepared according to recipe specifications.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Conducted regular maintenance checks on equipment ensuring proper functioning order.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Education
High School Diploma -
James Falder High School
Calgary08-2011
Skills
- Merchandise Receiving and Handling
- Ability to Lift 40 pounds
- Equipment Demonstration
- Display Maintenance
- Hardware Configuration
- Sales and Promotions
- Order Management
- Organization
- Flexible Hours
- Time management abilities
- Sales expertise
Timeline
Hardware Sales Associate
Canadian Tire
03.2022 - 09.2023
Line Cook
Moxie's Grill & Bar Restaurant
08.2016 - 11.2022
High School Diploma -
James Falder High School