Darren Uliasz
New Holland,PA
Summary
Quality focused Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of success. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
33
33
years of professional experience
Work History
Manager of Administration
Perma Column East
05.2023 - Current
- Initiated workplace safety protocols to maintain compliance with industry regulations while promoting a safe working environment for all employees.
- Managed internal communications and messaging to ensure consistent branding across all platforms and materials.
- Streamlined administrative processes by implementing efficient organizational systems, resulting in reduced operational costs and enhanced productivity.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and managing of a P&L.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Prepared and emailed invoices to customers, processed payments, and documented account updates.
Operations Manager/Store Manager
Gish's Furniture
05.2018 - 05.2023
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Oversaw all store operations while generating $3.2 million in annual sales.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Implemented quality control systems to boost overall product consistency and reliability.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
- Oversaw company merger to drive seamless transition and integration of operations.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
Sales/Purchasing Manager/Store Manager
Country Home Furniture
08.2005 - 12.2017
- Attended sales industry exhibitions and conventions to obtain knowledge about emerging products and services.
- Tracked vendor information, purchase order processing and merchandise receipt in proprietary database to enable single-source purchasing information availability.
- Developed and managed cost reduction and waste elimination policies.
- Cultivated new vendor relationships using dynamic communication and negotiation skills.
- Applied effective marketing concepts to increase revenue.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Store Manager
Odd Jobs/Amazing Savings
10.2003 - 03.2005
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Assistant Manager/Store Manager
A.C. Moore
08.1995 - 10.2003
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Stock Associate
K-Mart
07.1991 - 08.1995
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Replenished inventory with focus on addressing customer needs.
Education
High School Diploma -
Fleetwood Area School District
Fleetwood, PA06.1993
Some College (No Degree) - Electronics
Lincoln Technical Institute
Allentown, PASome College (No Degree) - Management/Marketing
Kutztown University Of Pennsylvania
Kutztown, PASkills
- Store operations oversight
- Store opening and closing procedures
- Employee supervision and motivation
- Outstanding communication skills
- Retail inventory management
- Team-oriented
- Reliable
- Furniture market knowledge
- Perma Column product knowledge with the experience of already handling most day to day operations of Perma Column East
- Operational budgeting
- Sales professional
- Staff training and development
- Proficient in Excel, Word, Power Point, and Quickbooks
- Highly organized with ability to prioritize and multi-task
- Strong business, financial analysis, and project management skills
- Expert in Amish/Mennonite businesses which is a key part of Perma Column East's customer base
Timeline
Manager of Administration
Perma Column East
05.2023 - Current
Operations Manager/Store Manager
Gish's Furniture
05.2018 - 05.2023
Sales/Purchasing Manager/Store Manager
Country Home Furniture
08.2005 - 12.2017
Store Manager
Odd Jobs/Amazing Savings
10.2003 - 03.2005
Assistant Manager/Store Manager
A.C. Moore
08.1995 - 10.2003
Stock Associate
K-Mart
07.1991 - 08.1995
High School Diploma -
Fleetwood Area School District
Some College (No Degree) - Electronics
Lincoln Technical Institute
Some College (No Degree) - Management/Marketing
Kutztown University Of Pennsylvania
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