Darren Walsh
Las Vegas,NV
Summary
Dynamic professional with extensive experience as a Surveillance Agent at South Point Hotel Casino, excelling in incident documentation and emergency response. Proven ability to lead teams and enhance security protocols, ensuring compliance and safety. Recognized for critical thinking and effective communication, contributing to a secure environment and successful investigations.
Overview
19
19
years of professional experience
Work History
Surveillance Agent
South Point Hotel Casino
Las Vegas, Nevada
10.2024 - 12.2025
- Monitored surveillance cameras and alarm systems to ensure premises safety and security.
- Maintained accurate incident records with detailed descriptions and timestamps.
- Collaborated with law enforcement agencies to supply evidence for investigations.
- Identified suspicious activities through diligent observation and analysis.
- Responded promptly to emergencies, adhering to established protocols and procedures.
- Conducted regular inspections of surveillance equipment for optimal functioning.
- Prepared comprehensive reports documenting observations and actions taken.
- Coordinated with security personnel to enhance system cohesion across the facility.
Quality Specialist
CSL Plasma
Las Vegas, Nevada
01.2013 - 09.2024
- Started as a custodian for the company, and through hard work and dedication, became a Quality Specialist within four years.
- Develop and execute Corrective and Preventive Action (CAPA) plans when deviations occur.
- Lead, mentor, and manage a high-performing medical team, per Standard Operating Procedures (SOP).
- Performed multiple audits with internal services and outside agencies.
- Manage shipment and stock for the facility.
- Oversee market displays and customer service throughout the day.
Stock/Cashier
American Eagle
Primm, Nevada
01.2011 - 01.2016
- Monitor sales and cash register throughout the day.
- Develop and maintain a strong cashier team built on product knowledge and customer service.
- Monitor and maintain store cleanliness, customer service, and supplies for production.
Cashier Supervisor
Coach
Primm, Nevada
08.2006 - 11.2011
- Processed shipments, ensuring timely receipt and dispatch of products.
- Delivered exceptional customer service to enhance client satisfaction.
- Maintained cleanliness and organization of work areas to uphold operational standards.
- Operated cash register efficiently, handling transactions with accuracy.
- Applied extensive product knowledge to assist customers and improve sales outcomes.
Education
Diploma -
MOJAVE HIGH SCHOOL
01.2001
Skills
- Teamwork
- Surveillance monitoring
- Incident documentation
- Evidence collection
- Emergency response
- Equipment inspection
- Crime prevention
- Risk assessment
- Compliance auditing
- Attention to detail
- Effective communication
- Problem solving
- Critical thinking
- Video monitoring
- Multi-tasking
- Time Management
- Leadership
- Critical Thinking
References
- Beata Kwiatkowska, 702-306-5140, beatamd01@gmail.com
- Anthony Urango, 702-752-9560, anthonyurango@hotmail.com
Languages
English, Fluent
Timeline
Surveillance Agent
South Point Hotel Casino
10.2024 - 12.2025
Quality Specialist
CSL Plasma
01.2013 - 09.2024
Stock/Cashier
American Eagle
01.2011 - 01.2016
Cashier Supervisor
Coach
08.2006 - 11.2011
Diploma -
MOJAVE HIGH SCHOOL