Darren Watson
Bend,OR
Summary
Results-oriented Maintenance Supervisor with a strong background in facilities maintenance and operations. Known for enhancing guest satisfaction through prompt responses to maintenance requests and thorough inspections, ensuring operational efficiency and safety compliance.
Overview
31
31
years of professional experience
Work History
Maintenance Supervisor
Sun Outdoors
Bend, OR
01.2025 - Current
- Supported preventative maintenance programs for HVAC/PTAC systems, plumbing, electrical fixtures, lighting, appliances, and general building systems, enhancing safety and operational efficiency.
- Conducted facility inspections to identify safety concerns, equipment issues, and maintenance needs, prioritizing repairs and communicating actionable recommendations to management.
- Respond promptly to maintenance requests and guest-impacting issues while maintaining professionalism and minimizing operational disruptions.
- Perform daily maintenance, inspections, troubleshooting, and repairs across guest spaces, public areas, and back-of-house facilities in a year-round hospitality environment.
- Collaborate closely with Guest Services, cleaners, and management team to support space readiness, guest satisfaction, and efficient daily operations.
- Maintained organized maintenance logs, inspection records, and facility documentation, ensuring compliance with OSHA, fire safety, and local operational standards.
- Support renovation projects, vendor coordination, and seasonal maintenance efforts to maintain property standards and operational readiness.
- Perform snow and ice mitigation for entrances, walkways, parking areas, and fire lanes to support accessibility and guest safety during winter operations.
- Demonstrate strong working knowledge of plumbing, electrical, and general maintenance practices in a fast-paced hospitality setting.
- Led engagement initiatives to foster team collaboration and communication.
- Comprehensive hospitality training
- Awarded company-wide recognition for embodying core value of "happy".
General Manager
Deschutes Growery
Bend, OR
10.2019 - 08.2024
- Oversaw day-to-day operations of Grow, managing core departments (Security, Garden, Production, Maintenance, Compliance & Inventory) to ensure seamless function and alignment with company goals.
- Collaborated with owners and investors to align on strategic vision and meet quarterly fiscal objectives.
- Supported and influenced company mission and core values, fostering an engaged and productive culture.
Director of Sales and Marketing
Wild Ride Brewing Co
Redmond, Oregon
12.2016 - 10.2019
- Achieved brewery's sales and product placement goals through strategic planning and execution.
- Oversaw and managed sales team, fostering strong industry relations to enhance market presence.
- Successfully executed three years of growth in a saturated, competitive market.
- Developed comprehensive sales plan and market strategy to effectively promote product and drive revenue.
Warehouse Shipping and Receiving /Packaging Associate, Maintenance and Brand Manager
GoodLife Brewing Co
Bend, Oregon
04.2013 - 12.2016
- Operated packaging machinery, ensuring efficient preparation of products for distribution.
- Inspected finished products to uphold quality and consistency standards.
- Monitored inventory levels of packaging materials and supplies.
- Maintained cleanliness and organization of packaging area to support operational efficiency.
- Followed safety protocols during all packaging operations.
- Developed brand strategies to enhance market presence and customer engagement.
- Conducted market research to identify consumer trends and preferences.
- Analyzed competitor activities to inform branding decisions and positioning strategies.
- Led product launches by coordinating with sales, design, and distribution teams.
General Manager, Business Development
Trader Joe's
Northern CA /Bend, OR
02.1995 - 04.2013
- Various positions progressing from Store Artist to Executive Store Manager and Board of Regional Leaders helping influence a 9 billion dollar company by developing innovative approaches to improve customer experience.
- Led business development initiatives to enhance market presence and customer engagement.
- Established strategic partnerships with suppliers to enhance product offerings and competitive pricing.
- Conducted market trend analysis to uncover growth opportunities for the business.
- Supported recruitment, training, and evaluation of personnel to enhance team effectiveness.
- Managed, trained and mentored staff of 120+ crew members on best practices in customer service and product knowledge.
- Conducted regular performance assessments to ensure team alignment with company values.
- Stellar career success with an abundance of business training and experience to propel my future.
Education
Associate of Arts Studies - Progressive Leadership
TJU
Monrovia, CA06-2011
Leadership Excellence/Customer Experience
The Disney Institute
Anaheim, CA06-2007
Associate of Arts - Fine Arts
Cal Poly/Cuesta College
San Luis Obispo, CA07-1996
Skills
- Facilities Maintenance & Operations
- Preventive Maintenance Programs
- HVAC and plumbing support
- Property & Grounds Maintenance
- Maintenance inspections
- Snow & Ice Mitigation
- Safety Compliance & OSHA Awareness
- Work Order & Maintenance Tracking
- Operational Oversight
- Maintenance Workflow Optimization
- Resource management
- Vendor & Project Support
- Workflow coordination
- Team Collaboration & Communication
- Facility Customer Relations
- Forklift Operation
Timeline
Maintenance Supervisor
Sun Outdoors
01.2025 - Current
General Manager
Deschutes Growery
10.2019 - 08.2024
Director of Sales and Marketing
Wild Ride Brewing Co
12.2016 - 10.2019
Warehouse Shipping and Receiving /Packaging Associate, Maintenance and Brand Manager
GoodLife Brewing Co
04.2013 - 12.2016
General Manager, Business Development
Trader Joe's
02.1995 - 04.2013
Associate of Arts Studies - Progressive Leadership
TJU
Leadership Excellence/Customer Experience
The Disney Institute
Associate of Arts - Fine Arts
Cal Poly/Cuesta College