Work Preference
Websites
Timeline
Summary
Work History
Education
Skills
Overview
Intern
Darren Echols

Darren Echols

Experienced Professional & Educator
Mebane,NC

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsPaid sick leave401k match

Timeline

Client Development Associate, Customer Success & Global Marketing Team

Center for Creative Leadership
08.2024 - Current

Customer Liaison

Leland Little Auctions
12.2023 - 03.2024

PhD Graduate Assistant

01.2021 - 01.2022

Elementary Education Graduate Student

University of North Carolina Greensboro
01.2021 - 01.2022

Supervisor, Member Service

Thrive Market
01.2016 - 01.2017

No Degree - Educational St& Cultural Foundations Ph.D. Program

University of North Carolina Greensboro

Master of Arts - Teaching: Elementary Education

North Carolina Agricultural & Technical State University

Bachelor of Arts - Majors: English & Comparative Literature (Classic Latin, French Literature Language, Translation

The City College of New York

Summary

With an extensive educational background and strong interpersonal skills, excited to leverage expertise in a new role. Recognized for exceptional people skills, professionalism, and organizational abilities. Dependable candidate who thrives in managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to contribute towards achieving team goals.

Work History

PhD Graduate Assistant

01.2021 - 01.2022
  • Conducted qualitative research on social justice, diversity, and inclusivity, yielding valuable contributions to academic discussions and program enhancements
  • Assisted faculty in producing conference and publication materials, thereby improving the department's academic contributions
  • Formulated and structured PhD-level course content, ensuring academic thoroughness and enhancing curricular quality

Elementary Education Graduate Student

University of North Carolina Greensboro
01.2021 - 01.2022
  • Formulated and implemented educational content objectives in accordance with curriculum standards, enhancing learning effectiveness
  • Adapted teaching methodologies to meet a variety of student learning requirements, promoting an inclusive and supportive educational atmosphere
  • Evaluated student progress and maintained comprehensive records, collaborating with stakeholders to facilitate ongoing student growth

Client Development Associate, Customer Success & Global Marketing Team

Center for Creative Leadership
Greensboro, North Carolina
08.2024 - Current
  • Client Relationship Management: Build and maintain relationships with clients to understand their needs and business goals
  • Business Development: Identify new business opportunities and work with the sales and marketing teams to pursue these opportunities
  • Sales Support: Assist in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
  • Market Research: Conduct market research to identify new potential customers and customer needs
  • Project Management: Oversee projects to ensure the desired result is achieved, the most efficient resources are used, and the different interests involved are satisfied

Customer Liaison

Leland Little Auctions
12.2023 - 03.2024
  • Facilitated seamless interactions between clients and the company, ensuring exceptional service throughout their journey
  • Provided personalized assistance to high-profile clients, managing inquiries with professionalism and attention to detail
  • Oversaw showroom visits with finesse, delivering tailored experiences
  • Cultivated strong relationships, contributing to the overall success and prestige of the auction house

Supervisor, Member Service

Thrive Market
01.2016 - 01.2017
  • Company Overview: (eCommerce)
  • Managed daily operational tasks, resolving an average of 100 customer inquiries daily, contributing to improved customer satisfaction and retention rates
  • Conducted training for customer service representatives, fostering a knowledgeable support team adept at providing prompt assistance to a diverse customer base
  • (eCommerce)

Education

No Degree - Educational St& Cultural Foundations Ph.D. Program

University of North Carolina Greensboro
Greensboro, NC
06-2022

Master of Arts - Teaching: Elementary Education

North Carolina Agricultural & Technical State University
Greensboro, NC
12-2020

Bachelor of Arts - Majors: English & Comparative Literature (Classic Latin, French Literature Language, Translation

The City College of New York
New York, NY
06-2006

Skills

  • Nonprofit experience
  • Deadline-oriented
  • Oral and written communications
  • Public Speaking
  • Customer Support
  • Relationship Building
  • Relationship Management
  • Issue identification and resolution
  • Project Coordination
  • Teamwork and Collaboration
  • Customer Service
  • Problem-solving aptitude

Overview

9
9
years of professional experience
5
5

Teaching

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Darren EcholsExperienced Professional & Educator