Summary
Overview
Work History
Education
Skills
Timeline
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Darreon Warren

Manhattan,NY

Summary

Dynamic retail professional with a strong work ethic and exceptional customer service skills, honed at Rainbow Clothing Store. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Adept at managing cash transactions accurately while fostering teamwork and collaboration to drive sales and maintain store organization.

Overview

1
1
year of professional experience

Work History

Retail Worker

Rainbow Clothing Store
06.2023 - 02.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.

Cashier

Outback Steakhouse
02.2023 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Sales Associate

Food Lion Distribution
09.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Indian River High School
Chesapeake, VA
06-2023

Skills

  • Customer service
  • Work ethic and integrity
  • Teamwork and collaboration
  • Patience and empathy
  • Customer assistance
  • Cleaning and sanitizing
  • Time management skills
  • Multi-tasking strength

Timeline

Retail Worker

Rainbow Clothing Store
06.2023 - 02.2024

Cashier

Outback Steakhouse
02.2023 - 04.2023

Sales Associate

Food Lion Distribution
09.2022 - 02.2023

High School Diploma -

Indian River High School
Darreon Warren