Dynamic Caseworker and Discharge Planner with a proven track record at Lightshare Wellness and Recovery, enhancing patient outcomes through effective communication and client advocacy. Skilled in ethical practice and case information confidentiality, I've fostered strong partnerships and facilitated seamless transitions, significantly improving client self-sufficiency and satisfaction.
Overview
2025
2025
years of professional experience
Work History
Caseworker
Salvation Army Thrift Store
Assessed needs of each client and recommended appropriate services and resources.
Monitored case progress for timely completion and compliance with applicable regulations.
Established trusting relationships with clients, fostering open communication and rapport building.
Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Facilitated client access to community resources, promoting self-sufficiency and independence.
Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
Facilitated client support groups to provide resources and assistance.
Developed strong partnerships with local organizations, expanding available resources for clientele.
Discharge Planner/ Baker Act Liaison
Lightshare Wellness and Recovery
01.2013 - 09.2024
Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
Advocated for patients'' best interests, working closely with healthcare providers to develop appropriate treatment plans and interventions.
Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders.
Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
Served as a key resource for patients and families, providing guidance on post-discharge care options and resources.
Coordinated travel arrangements and contacted family with travel information.
Evaluated patient progress throughout their hospital stay, adjusting discharge plans accordingly to ensure successful reintegration into the community setting or placement in suitable long-term care facilities when necessary.
Supported patients in navigating complex healthcare systems by providing clear guidance on available resources and services postdischarge.
Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
Collaborated with interdisciplinary teams to ensure seamless transitions from hospital to home or other care facilities.
Enhanced patient outcomes through thorough follow-up assessments and adjustments of discharge plans as needed.
Coordinated patient discharge planning and follow-up care.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Worked with medical teams, patients and families to implement effective treatment plans.
Developed partnerships with community organizations to expand services and referrals.
Education
Diploma -
Booker High School
Sarasota, FL
06.1992
Skills
Case information confidentiality
Client interaction
Highly effective communication
Client Advocacy
Client Engagement
Professional boundaries
Ethical Practice
Issue identification and resolution
Conflict Mediation
Conflict Resolution
Multitasking
Patient support
Timeline
Discharge Planner/ Baker Act Liaison
Lightshare Wellness and Recovery
01.2013 - 09.2024
Caseworker
Salvation Army Thrift Store
Diploma -
Booker High School
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