Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darreyell Anthony

Buford,GA

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

SERVICE ADVISOR

Mall Of Georgia Ford
01.2023 - Current
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

SERVICE ADVISOR

Bmw Cleveland
03.2020 - 11.2022
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

TELLER

CHASE BANK
02.2018 - 02.2020
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Education

High School Diploma -

Twinsburg High School
Twinsburg, OH
05.2015

Skills

  • Customer Retention
  • Cost Estimation
  • Technical Support
  • Price Quoting
  • Documentation And Reporting
  • Computer Skills
  • Customer Service
  • Technical knowledge
  • Conflict Resolution
  • Excellent Communication

Timeline

SERVICE ADVISOR

Mall Of Georgia Ford
01.2023 - Current

SERVICE ADVISOR

Bmw Cleveland
03.2020 - 11.2022

TELLER

CHASE BANK
02.2018 - 02.2020

High School Diploma -

Twinsburg High School
Darreyell Anthony